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  1. #1
    Newbie
    Join Date
    April 27th, 2010
    Posts
    3
    Account Suspension
    I'm getting this weird message below when I try to log in my affiliate account.

    "Your account has been suspended either for violation of the Terms of Service, or due to your removal of all contact information in your account - and will not return."

    I didn't do anything wrong, even tried to contact with Brian regarding this issue. However, he did not respond to my email.

  2. #2
    ABW Ambassador
    Join Date
    January 18th, 2005
    Posts
    2,420
    shareasale@shareasale.com will get you customer service

  3. #3
    Newbie
    Join Date
    March 1st, 2010
    Posts
    9
    When you say that you didn't do anything wrong, are you sure? I don't want to be mean, but it's not exactly difficult to break a rule when your account is new and maybe you're not familiar with the rules at Shareasale just yet. Bidding on merchant trademarks comes to mind (they can file PPC violation reports and enough of those will get you in some trouble)...but hard to say without knowing more

  4. #4
    Affiliate Manager craigstephen's Avatar
    Join Date
    January 5th, 2010
    Location
    Leicester
    Posts
    293
    SAS always warns before blocking any Affiliate's account and in the case of PPC violation, SAS always warn on prior...

    I would advise Spotless to check its emails may be SAS have indicated any information about termination.

    Thanks
    [FONT="Georgia"][SIZE="4"]Craig Stephen[/SIZE][/FONT]
    [URL="http://Logoinn.com/affiliate-program"][SIZE="2"][COLOR="Sienna"][B][SIZE="1"]Logoinn.com[/SIZE][/B][/COLOR][/SIZE][/URL] | [SIZE="2"][URL="http://Logodesign247.com"][SIZE="1"][COLOR="SeaGreen"][B][URL="http://www.logodesign247.com/affiliate/"][COLOR="SeaGreen"]Logodesign247.com[/COLOR][/URL][/B][/COLOR][/SIZE][/URL][/SIZE]
    [EMAIL="affiliate@logoinn.com"][SIZE="2"]Contact Us[/SIZE][/EMAIL] | [SIZE="2"][URL="http://www.shareasale.com/shareasale.cfm?merchantID=30741"][COLOR="Black"]Full [B]PPC[/B] Allowed / [B]30%[/B] flat commission / Unlimited Cookies [/COLOR][[B][COLOR="SeaGreen"]Logo Design[/COLOR][/B] [B][COLOR="Red"]24/7[/B][/COLOR]][/URL][/SIZE]

  5. #5
    Newbie
    Join Date
    April 27th, 2010
    Posts
    3
    I sent them an email, they still did not tell me the reason for denial. Nobody warned me before. I'm in the affiliate marketing more than 5 years,I have never seen something like that.

  6. #6
    ShareASale President/CEO and ABW Veteran Brian - ShareASale's Avatar
    Join Date
    January 18th, 2005
    Posts
    3,657
    Spotless,

    Shoot me an email at brian@shareasale.com and I'll take a look if you would like.
    Thanks,

    Brian Littleton
    President/CEO - ShareASale.com, Inc.

  7. #7
    Newbie
    Join Date
    April 27th, 2010
    Posts
    3
    Brian,

    I sent you an email on May 5th but I did not get any response so far.

    Thanks,

    spotless

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