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  1. #1
    Newbie
    Join Date
    May 10th, 2010
    Location
    San Jose, CA
    Posts
    17
    Contact Info on my Affiliate website?
    Hi everyone,

    I am in the very early stages of designing my new Amazon affiliate/associate website. If I will be selling for Amazon and they handle the customer service, order fulfillment, etc., should I still have a "contact us" link on my homepage? What about a 1-800#?

    I know that listing contact information on most websites is very important. How about with and Amazon Affiliate website?

    Would I list Amazon's customer service info on my site?

    Thanks for your help!

  2. #2
    15 years and counting
    Join Date
    January 18th, 2005
    Posts
    6,121
    should I still have a "contact us" link on my homepage? What about a 1-800#?
    You don't want customers to get confused and ask you questions you can't answer. Forget the 1-800 and be careful how you give your contact info. Affiliate Marketing doesn't mean Customer Service for your merchants.

  3. #3
    http and a telephoto
    Join Date
    January 18th, 2005
    Location
    NYC
    Posts
    17,708
    With any affiliate site you need to make sure the customer knows you aren't the one filling the orders. I think Amazon may have something in their Terms of Service now that tells how to represent them on your site.

    I am going to move your thread to the Amazon forum, there are a number of people that promote Amazon that may have more information or know where you should check.
    Deborah Carney
    TeamLoxly.com BookGoodies.com ABCsPlus.com

  4. #4
    Newbie
    Join Date
    May 10th, 2010
    Location
    San Jose, CA
    Posts
    17
    Thanks guys!
    Thank you loxly & Zeus. Your responses are both very helpful.

    I will look forward to seeing if folks in the Amazon forum have additional information on this. I will also look into Amazon's terms of service on how to make this clear so visitors to my website know I am not the one filling the orders.

    Thanks again and Good Luck!

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