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  1. #1
    Member talentcn's Avatar
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    transaction inquiry
    How can I file a transaction inquiry in GAN? A friend told me he made a purchase via my link, but I haven't seen the commission after 2 days. Is there a reporting lag for some merchants in GAN?

  2. #2
    Member talentcn's Avatar
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    no one can answer this?

  3. #3
    ABW Ambassador
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    Quote Originally Posted by talentcn View Post
    no one can answer this?
    Email GAN or the merchant?

  4. #4
    Member talentcn's Avatar
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    I did. either replied.

  5. #5
    Member
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    Neither or either?

  6. #6
    Member talentcn's Avatar
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    Neither. Sorry.

  7. #7
    Google Affiliate Network Rep Google Affiliate Network Moderator's Avatar
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    June 21st, 2007
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    To search for orders in Google Affiliate Network:

    In your Google Affiliate Network account, click Settings at the top of the page.

    Click the Account tab, then click Find Orders.

    Enter ID numbers in the box.

    Click Submit.


    To locate a specific order ID:

    In your Google Affiliate Network account, click the Reports tab, then click Performance, then click Activity Detail.

    Select the appropriate report criteria, making sure to select Specific Transaction/Action ID#.

    Enter the order ID in the box beside 'Enter the Transaction or Action ID here.'
    Click Generate Report.

    If no results appear for the order ID, the order may have not have been tracked. You may wish to contact the advertiser (using the information in the advertiser's profile) to inquire about the order.


    You'll find additional details the Publisher Help Center
    http://www.google.com/support/affili...en&topic=15705

    Thanks!

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