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June 9th, 2010, 09:17 PM #1SAS RingRevenue Reporting API
Is there any way to pull API reporting from SAS RingRevenue's API? Every other RingRevenue network I work with has the standard outside-network login process, but SAS's "integration" with RingRevenue has been causing me more issues than it solves by being "integrated". Since there's no true username and password for it, I can't figure out how to authenticate to RingRevenue's API, as is easily done with other networks.
Also, however sessions are integrated, occasionally I'll try to relaunch the "pay per call center" link that launches RingRevenue, and it will just take me back to the SAS page I tried launching the link from. Clearing cookies is the only way to fix that.
Any ideas, SAS folks? Thanks!
June 14th, 2010, 07:44 PM #2
June 15th, 2010, 10:11 AM #3
Whoops, sorry, I must've missed this thread somehow! Checking in with the big brains, hold please.
June 16th, 2010, 12:55 PM #4
Got it, here's the response from our RingRevenue guys:
They can definitely use the API, but given the way our single account integration is set up, they can't get their API key directly from the platform. Here's a link to the API documentation: http://sas.ringrevenue.com/help/tran...b70b3e56ffe051.
So basically, it is possible, but they'll need to provide you with the API key. If you shoot me an email with your contact info, I'll make sure you get what you need!best,
ShareASale Client Services
June 16th, 2010, 01:03 PM #5
Actually, the RingRevenue guys are taking it a step further now...by the end of the day, you should be able to pull in your own API key
"We're are planning to add in the API Key so that is shows up for your users. That's being worked today and should be live before EOD. This will make is "self serve" for them."
June 16th, 2010, 06:07 PM #6
June 17th, 2010, 11:53 AM #7
You can now pull your API key directly...when you're in the PPCall interface, just click "Users" from the top menu, then click "Edit" to the right of your name. You'll see your API key there.
June 17th, 2010, 03:10 PM #8
June 18th, 2010, 10:37 AM #9
- Join Date
- June 18th, 2010
Also if anyone's curious, here's a link to the Transactions Download API documentation on our site. (The "/398" is specific to our account at ShareASale; you'd need to get your own id from this documentation on the Help tab.)
We worked hard to make the API easy to use and flexible. If you have any feedback on how to make it better, or any questions about it, don't hesitate to use the Feedback link on the bottom of any page on the RingRevenue site.
June 18th, 2010, 12:29 PM #10
Aw, your first post. Welcome to ABW, Colin! Thanks for all your help!
June 19th, 2010, 07:38 PM #11
Hopefully I can figure out some more in-depth analysis that I can create via the API and the custom reporting systems that I've been working on!
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