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June 28th, 2010, 06:38 PM #1Router Updates?
I've had Verizon high speed DSL for about four years now.
The first year was fine, but the next two years there were constant problems. About a year ago I bought a new router and everything has worked perfectly since.
Late last night I was thus surprised to see no service. After trying some things and waiting awhile, I called Verizon support, and a very helpful rep got be back online in about 20 minutes.
However, he told me something that I had never heard before in my four years with Verizon: He said that Verizon periodically sends out "updates" to users' routers, but for the updates to be accepted by the routers, the routers need to be restarted. Thus, he said, we need to turn off our routers and restart them every couple of weeks or so.
I never have turned off my router, ever, except turning it off and on when there were problems.
Are people aware of this?
Do you regularly turn your routers off and restart them?
June 28th, 2010, 06:46 PM #2
- Join Date
- January 18th, 2005
Interesting, a neighbor was having problems with her DSL today, also Verizon. Never heard of needing to reset it. Will pass that along.Deborah Carney
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June 28th, 2010, 06:51 PM #3
They probably meant that they send updates to your DSL modem, not your router.
Anytime things don't work (almost any electronics), power cycling it is probably the best thing to try first.
June 28th, 2010, 06:52 PM #4
Last edited by Phil Kaufman aka AffiliateHound; June 28th, 2010 at 06:55 PM. Reason: added something
June 28th, 2010, 09:54 PM #5
that's interesting, though . . . I have the original DSL modem that was issued to me years ago. It has never seemed to run slow or oddly, but perhaps that was due to the several a year power outages we have here.
So I'm going to cut the power to it a little more often.
June 29th, 2010, 07:29 PM #6
- Join Date
- December 20th, 2005
They sent me a new modem a while back, but I haven't switched to it. We don't get outages, just things are slow. But I'm reluctant to mess it up with a hardware switch.
As for powering electronics off when they start acting up, I once (years ago) sat next to a commercial airline pilot not long after 767s first came out. I knew that they had highly computerized cockpits...and I knew, back in the early 90s when this conversation took place, that computers were often rather iffy. So I asked him what they do when the computers in the cockpit go wacko. He told me, the same thing you do: turn it off, and turn it on again.
Mind, we're talking systems, not engines.[URL=http://themoneyforums.com]The Money Forums[/URL]