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  1. #1
    ABW Ambassador kse's Avatar
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    November 29th, 2005
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    1and1 All site down
    I use 1and1 .com for development and as a backup host I just noticed that all my sites are down and even when I try to connect to 1and1 .com their site is down as well.
    MERCHANTS: Start showing your coupons directly on your site, that way your shoppers will stop leaving your site looking for them!! If not then remove your Coupon Box!!

  2. #2
    What's the word? Rhia7's Avatar
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    January 13th, 2006
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    My sites with 1&1 are up -- no problems
    ~Rhia7 -- Remember the 7
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  3. #3
    ABW Ambassador kse's Avatar
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    November 29th, 2005
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    Can you try to connect to 1and1 .com ??? Just wondering if it just a DNS thing and my site are really up but I am having a DNS Problem
    MERCHANTS: Start showing your coupons directly on your site, that way your shoppers will stop leaving your site looking for them!! If not then remove your Coupon Box!!

  4. #4
    What's the word? Rhia7's Avatar
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    January 13th, 2006
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    I have a 1&1 "Business Package" I just logged into the Control Panel easily.

    Help & Contact
    Our Technical Support is open 7 days a week, 24 hours a day.
    Tele 1-877-GO-1AND1

    Alternatively, you can email our support team round the clock, this is free of charge! You can do this through the 1&1 Control Panel 1&1 Control Panel (https://admin.1and1.com/)
    I actually prefer to email them with an issue rather than call but I have had issues in the past where I either called and/or emailed and 1&1 has always satisfied me.
    They also state:
    If your problem cannot be solved at all or if it was only solved in part, our free online customer service is there for you. Use the contact form found under each subcategory, to type in and send in your question. Our customer service can solve a problem quickly and effectively.
    Last edited by Rhia7; July 22nd, 2010 at 01:38 PM.
    ~Rhia7 -- Remember the 7
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  5. #5
    ABW Ambassador kse's Avatar
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    Thanks Rhia7 that was going to be my next post
    MERCHANTS: Start showing your coupons directly on your site, that way your shoppers will stop leaving your site looking for them!! If not then remove your Coupon Box!!

  6. #6
    ABW Ambassador kse's Avatar
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    Just called and they are having a problem with their servers. I guess Business Package Servers are not effected. How do you find their Business Package??? Many outages??
    MERCHANTS: Start showing your coupons directly on your site, that way your shoppers will stop leaving your site looking for them!! If not then remove your Coupon Box!!

  7. #7
    ABW Ambassador kse's Avatar
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    November 29th, 2005
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    Sites are now back, Thanks Rhia for your help.

    Kevin..........
    MERCHANTS: Start showing your coupons directly on your site, that way your shoppers will stop leaving your site looking for them!! If not then remove your Coupon Box!!

  8. #8
    What's the word? Rhia7's Avatar
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    I'm satisfied with their Business Package.
    I've been a 1&1 Business Package customer since 2005 and during that
    time I might have had a total of 3 outages.
    I like 1&1.

    One thing: they don't use Fantastico.

    I find their service very reliable
    ~Rhia7 -- Remember the 7
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