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  1. #1
    Grandma broke her coccyx! Uncle Rico's Avatar
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    May 8th, 2007
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    North Carolina
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    When Do Commissions Show Up On GAN Interface?
    Do they show up within hours are do they show up the following day? I look at the GAN interface at nights and nothing changes, but in the morning I see new commission. So I am wondering if it's real-time reporting or batch reporting? Thanks.

  2. #2
    The "other" left wing davidh's Avatar
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    January 18th, 2005
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    Boston
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    "Today" sales aren't added to the total on the the homepage summary until tomorrow.

    You can run a report for "today only" for semi-realtime (may be an hour or two lag, like on CJ) sales reports.
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  3. #3
    Member
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    October 4th, 2007
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    109
    Speaking of which, is anyone else NOT seeing the "semi-realtime" updates for Sales Activity today?

    Mine hasn't updated since about 5am PST. My Links Subscription FTP upload was late today by about 4 hours as well, making me wonder if GAN is having issues today.

  4. #4
    Full Member
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    June 15th, 2005
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    340
    I am not seeing any sales today at GAN Racer...which is strange. came here to see if anyone else had the same problem. glad to see i'm not alone

  5. #5
    ABW Ambassador La_Valette's Avatar
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    September 25th, 2005
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    The Pale Blue Dot
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    841
    I'm seeing normal click volume on GAN - but zero commissions. Very unusual.
    Kids, you tried your best and you failed miserably. The lesson is, never try. -- Homer Simpson

  6. #6
    Moderator
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    April 6th, 2006
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    Same here ... normal clicks, but no sales posted since early this morning.

  7. #7
    Member
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    October 4th, 2007
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    109
    Is there any kind of realtime support from GAN? Anyone have a good support email address?

  8. #8
    Moderator
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    When I run a report for yesterday, I see transactions posted now... they weren't there as of 1am (GAN official end of day), so I can only assume they were added today.

  9. #9
    Member
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    October 4th, 2007
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    109
    Today it's the same story. No sales activity in the Activity Details report, yet the Activity report (a summary report) shows all the clicks, yet no sales and commission numbers.

    It would be nice if someone from GAN sent out an email that reports were running behind or something. As big of a company that they are, there's gotta be someone whose job it is to email out status updates to affiliates, right? If not, maybe they should hire me!

  10. #10
    Moderator
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    April 6th, 2006
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    I'm seeing sales for yesterday in both the Activity & Activity Results report, they were posted overnight (before 9am EST)

  11. #11
    Member
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    October 4th, 2007
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    109
    Correct. I see yesterday's info too. But today's sales information isn't updating in (semi) realtime.

  12. #12
    Moderator
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    April 6th, 2006
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    Anyone seeing sales today..?

    Lots of clicks, zero sales, which is unusual.. I'm curious if it's the same problem from last week.

  13. #13
    Full Member
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    June 15th, 2005
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    340
    i am seeing sales, but it's pretty light. i can only guess that the sales numbers are still delayed, at least, i hope so.

  14. #14
    Moderator
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    April 6th, 2006
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    All my sales for yesterday showed up at approx 3am (2 hours after GAN closed the day). Things looks back to normal today, so far anyway.

    Wish they would post a service status notice.

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