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  1. #1
    Affiliate Manager ShepherdAutoParts's Avatar
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    August 26th, 2010
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    Los Angeles, CA
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    Double Commission charged
    Hi all

    I have my affiliate program enrolled in two program ShareASale and LinkConnector.
    Some of my affiliates are both in ShareASale and LinkConnector. If this affiliate makes a sale, both programs are charging commissions. So it is like paying twice for same order.

    Do you know any solution for this problem?

  2. #2
    ABW Ambassador 2busy's Avatar
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    January 17th, 2005
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    You need to set up your programs for both networks, read around a little,
    http://www.abestweb.com/forums/showthread.php?t=135333
    and
    http://www.abestweb.com/forums/showthread.php?t=125556
    then contact Brian at Shareasale for help. There are lots mor threads and discussions here if you use the search feature.
    Good luck.

  3. #3
    Affiliate Manager ShepherdAutoParts's Avatar
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    August 26th, 2010
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    Los Angeles, CA
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    3
    Thank you
    Thank you 2busy. I read the posts and I think I have to implement url referrer on the website so only one pixel gets fired.
    Last edited by ShepherdAutoParts; August 28th, 2010 at 11:36 AM.

  4. #4
    Beachy Bill's Avatar
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    November 20th, 2005
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    8,266
    Quote Originally Posted by ShepherdAutoParts View Post
    Thank you 2busy. I read the posts and I think I have to implement url referrer on the website so only one pixel gets fired.
    That sounds about right. You'll have to get the "particulars" from the networks themselves.
    Bill / Marketing Blog @ 12PM - Current project: Resurrecting my "baby" at South Baltimore..
    Cute Personal Checks and Business Checks
    If you are too busy to laugh you are too busy.

  5. #5
    ShareASale President/CEO and ABW Veteran Brian - ShareASale's Avatar
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    January 18th, 2005
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    3,657
    ShepherdAutoParts,

    Please make sure to contact us on this and work with the support team - we actually don't allow selectively displaying the ShareASale pixel on orders.

    We do understand the multiple network difficulties, and can help you with managing these duplicates and making sure that you are paying for one sale.

    However, we do need the ShareASale pixel displayed on every order placed on your website.

    We do this in order to ensure quality, especially with regards to Adware, Toolbars, Cookie-Stuffing ... all these kinds of things. While we can control the level of quality within the ShareASale Network, we cannot do so on other networks; to make sure that your Affiliates on ShareASale are fully aware of how their sales are being credited or not credited we do need that pixel every time.
    Thanks,

    Brian Littleton
    President/CEO - ShareASale.com, Inc.

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