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  1. #1
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    Delayed reporting at Linkshare?
    Again... delayed reporting at a network...

    Quick stats indicate sales for the past two days.. but the reports show the same revenue as of Friday. I can't see which merchants, or which days..

    This is frustrating.. GAN and their mysterious issue (btw, did anyone actually see any posted transactions despite a new reality of dismal conversions ??). And now stale reports without any advisory...

    I have no problem with periodic delays, but the lack of communication is frustrating - all it takes is an announcement in the interface.

  2. #2
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    Am I the only one seeing this problem?

    Reports are taking days to refresh.. while Quick Stats are moving forward..

  3. #3
    ABW Ambassador LinkShare Moderator's Avatar
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    January 18th, 2005
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    Hey teezone,

    There have not been extended data delay's. Additionally, if you are seeing data in Quick Stats you should be able to see them everywhere else.

    Can you provide me two things so I can research further into your issue?
    1. Provide me with the report name you are running where you see no data or delayed data along with the date ranges.
    2. Provide me with your SID.

    Feel free to do this via PM if you don't want to post it publicly.

    --Ranae

  4. #4
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    OK, the data showed up.. current sales finally caught up to Quick Stats. I'm just running simple Revenue and Sales & Activity Reports. Standard stuff.

    20 minutes later, a message appeared that the interface was down for maintenance, and after that "reporting servers are busy".

    Data is now gone again, restored to Friday numbers.

    I'll PM my SID, just can't imagine it's only my account.. also tried on another browser, same problem. I don't like the way the numbers keep going back..

    Thanks

  5. #5
    ABW Ambassador JoyUnltd's Avatar
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    Teezone, the same thing has been happening to me also: Quick Stats data appearing/disappearing then eventually stabilizing & data available in one report not available in another.This has been going on continually.

    When I check Trend > Sales, it appears as the beginning of a spreadsheet (date/sales in 2 col. cells) rather than a bar chart. All other Trends show as a bar chart.

    I generally use the Individual Items report, date range "Last 7 Days," which doesn't always report every item. When I use the calendar to specify the last 7 days, then I'll see more items (if there actually are more).

    I'll also PM my SID. Thanks Ranae for checking into this!
    Renée
    Pay no attention to that woman behind the curtain. -Wizardress of Oz

  6. #6
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    August 21st, 2010
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    Affiliate marketing is great, but never having to deal with the companies face to face always brings this issue, when tracking and delays occur

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