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  1. #1
    ABW Ambassador
    Join Date
    November 1st, 2005
    Posts
    2,064
    Another Network with a Messed Up Email System
    yes here we go again, another network that can't get simple things right like newsletters. First off I got tired of the ongoing bombing of my email inbox by Pepperjam Affiliate managers so I managed to find an email where I clicked a link that let me opt out of all Pepperjam merchant newsletters (this was a month + ago).

    So now I check my junk box and it's still full of spam and my filters are the only thing that works and has filtered out all this email. But why should I use up all my Internet data allowance on email I don't read so I go into Pepperjam and try to find email or newsletter setiings, but of course NOTHING!

    So I decide to pick one of the emails and find a link I can see what happens if I unsubscribe. I find one from Calvin Klein Jeans.

    You have received this newsletter because you are a member of this merchant's program on Pepperjam Network. You will periodically receive this type of notification to communicate important information about the program. If you no longer wish to receive newsletters from this merchant you may use the following link to unsubscribe. link...
    So I type the link into my browser (it is not hyperlinked of course so we need to do some work here) and I press enter and I get this message:

    Opt Out: Success!
    You have successfully opted out of this program.


    UnF$$**%Believable!!!
    Last edited by glittered; November 10th, 2010 at 10:14 AM.
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  2. #2
    ABW Ambassador Vrindavan's Avatar
    Join Date
    February 25th, 2003
    Posts
    1,902
    opt out of the program or opt out of the email really ?

  3. #3
    Newbie
    Join Date
    January 17th, 2011
    Posts
    1
    Response to PJN's Email System
    Hello All,

    I am a publisher support specialist at Pepperjam and I am writing to you to shed some light on the email problem you are having.

    We can opt out of all PJN Account Manager emails for you, if you write in to support@pepperjamnetwork.com. Please include your user id, name and email address. If you want to opt out of any specific merchant newsletters, (these are sent by the merchants not by Pepperjam so we do not have control of opting affiliates out of this) please use the link at the bottom of the email and you can opt out of the specific merchants email through that link.

    Thanks,

    Pepperjamgirl1

  4. #4
    ABW Ambassador
    Join Date
    November 1st, 2005
    Posts
    2,064
    Quote Originally Posted by pepperjamgirl1 View Post
    Hello All,

    I am a publisher support specialist at Pepperjam and I am writing to you to shed some light on the email problem you are having.

    We can opt out of all PJN Account Manager emails for you, if you write in to support@pepperjamnetwork.com. Please include your user id, name and email address. If you want to opt out of any specific merchant newsletters, (these are sent by the merchants not by Pepperjam so we do not have control of opting affiliates out of this) please use the link at the bottom of the email and you can opt out of the specific merchants email through that link.

    Thanks,

    Pepperjamgirl1
    I wrote to this email address and I was assured I would not receive anymore emails but I have been getting more than ever!
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  5. #5
    The "other" left wing davidh's Avatar
    Join Date
    January 18th, 2005
    Location
    Boston
    Posts
    3,492
    If you want to opt out of any specific merchant newsletters, (these are sent by the merchants not by Pepperjam so we do not have control of opting affiliates out of this) please use the link at the bottom of the email and you can opt out of the specific merchants email through that link.
    That's what the OP tried to do, and the result was that he wound up getting terminated from that merchant's program, rather than just being opted out of receiving that merchant's promo emails.

    #payingattention
    Last edited by davidh; February 28th, 2011 at 05:14 PM.
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  6. #6
    The "other" left wing davidh's Avatar
    Join Date
    January 18th, 2005
    Location
    Boston
    Posts
    3,492
    pepperjamgirl1
    Why don't you sign up and post using your name? Isn't Pepperjam the place that's so preoccupied with transparency issues?
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