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  1. #1
    Newbie
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    November 11th, 2010
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    goldenCan and Amazon
    Hi,

    I finally got to switch my hosting from godaddy to hostgator as some people advised me to get some features to work and I use joomla,

    one problem still persist, Amazon store, it displays really great with GoldenCan, all categories, subcategories ...etc work great, BUT when I hit (click) on any product it won't enlarge the image or take me to amazon store, instead it gives me a blank page on my website (the goldenCan search bar disappear) and just nothing, a blank page!

    deleted it from merchants list and re-added it, put my tracking ID and same problem, repeated the same process again and again with no luck, tried to search for a similar problem here and on google with no luck and finally I decided to post a thread here,

    What am I doing wrong?
    Kmart, officemax ..etc work fine except amazon!

    any advice?


    Thank you very much,
    Best regards,
    Onedream

  2. #2
    ABW Ambassador 2busy's Avatar
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    January 17th, 2005
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    Have you contacted GoldenCan support? They can usually help with individual troubleshooting issues.

  3. #3
    Newbie
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    November 11th, 2010
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    Quote Originally Posted by 2busy View Post
    Have you contacted GoldenCan support? They can usually help with individual troubleshooting issues.
    I just did contact GoldenCan support and waiting for their reply,

    Thank you very much 2busy, I really appreciate how you always direct me to where I can find things or how to do them the right way.
    Last edited by onedream; November 26th, 2010 at 04:52 PM. Reason: wasn't proper grammer

  4. #4
    Beachy Bill's Avatar
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    November 20th, 2005
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    2busy is nice like that. She is never 2busy to help someone out whenever she is able.
    Bill / Marketing Blog @ 12PM - Current project: Resurrecting my "baby" at South Baltimore..
    Cute Personal Checks and Business Checks
    If you are too busy to laugh you are too busy.

  5. #5
    Newbie
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    November 11th, 2010
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    44
    update,

    GoldenCAN support contacted me, and they asked me for the GoldenCAN store code that I am using and the URL for the page where GoldenCAN store is displayed, I sent those information to them and waiting for their reply.

  6. #6
    Newbie
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    November 11th, 2010
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    GoldenCAN store is gone, and their website is unavailable! at this moment, not sure what is going on!

  7. #7
    Newbie
    Join Date
    November 11th, 2010
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    GoldenCAN store is back and their website is available again,
    But my issue is still there , hoping for a reply soon!
    Last edited by onedream; November 29th, 2010 at 04:49 PM.

  8. #8
    Newbie
    Join Date
    November 11th, 2010
    Posts
    44
    Cool Cool, I just got a reply from GoldenCAN support and they said my problem has been fixed, I checked my website and amazon store is working just great as other stores too,

    I am so excited now,



    Thanks to all the support,
    Best regards,
    Onedream

  9. #9
    ABW Ambassador 2busy's Avatar
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    January 17th, 2005
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    5,636
    That's great news! Good luck with it

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