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Thread: AllHotels.com is looking for your feedback!

  1. #1
    Affiliate Network Rep
    Join Date
    June 3rd, 2010
    Location
    Baltimore, MD
    Posts
    118
    AllHotels.com is looking for your feedback!
    Allhotels is looking for any thoughts or ideas you have to make this campaign a success. They're hard at work on site updates after just rolling out a newly redesigned site. Their next goal is to get affiliates all the tools/assets you need to generate sales. Do you need creatives that are specific or niche? Need a data feed? Something else? Then we want to hear from you!

    Please feel free to reply to this post or PM me with your great ideas!

    Thanks in advance,

    Karen Varecka
    Account Manager
    karen.varecka@buy.at

  2. #2
    Newbie
    Join Date
    December 1st, 2010
    Location
    New York
    Posts
    3
    Wink Affiliate Program Manager
    Hi Everyone!

    I am the Affiliate Program Manager for Allhotels.
    I wanted to let you know that AllHotels is committed to the success of this program and we are eager to hear your feedback. As Karen has stated, we have many exciting new enhancements coming next year. In the mean time, I want to help do everything possible to support you in supporting us.

    Please feel free give us your input and suggestions.

    Thanks!
    John LoBrutto
    Affiliate Program Manager
    AllHotels.com

  3. #3
    ABW Ambassador 2busy's Avatar
    Join Date
    January 17th, 2005
    Location
    Tropical Mountaintop
    Posts
    5,636
    I took a quick look, being in the market for lodging in Las Vegas soon
    Unfortunately, there seems to be a disconnect from the search to the "More Information" where everything at least doubles in price. I entered Las Vegas as a destination and was amazed at the low prices, much lower than other places I have seen, but when you select a hotel and click the "More Information" button it shows prices that are more than twice as high as shown in the search. When I look for a place to stay and the prices jump around, I am concerned that the price I agree to might not be what I get billed for once it is too late to shop around. I would not order/book from this site so I wouldn't feel right promoting it, sorry.

  4. #4
    Newbie
    Join Date
    December 1st, 2010
    Location
    New York
    Posts
    3
    Unhappy Pricing
    Hi,

    Thank you for your feedback on the pricing issue.

    When checking undated availability for destinations, the "lead" price is displayed for each hotel. This is the lowest available price recorded in our database. As the search is refined for specific dates, the price then reflects the available rate for that date range. Further refining your choices for room type, etc will also change the price. However, in all situations, the final price you select and book on our site is the guaranteed price you will pay at the hotel.

    With that said, I do agree that the undated lead price does not always reflect the pricing displayed when dates are defined. We are working to resolve this issue to help make the user’s experience as positive a process as possible.



    John LoBrutto
    AllHotels
    Last edited by John@AllHotels; December 1st, 2010 at 11:05 AM.

  5. #5
    ABW Ambassador 2busy's Avatar
    Join Date
    January 17th, 2005
    Location
    Tropical Mountaintop
    Posts
    5,636
    I defined the dates and rooms and occupants before I started my search.

  6. #6
    Newbie
    Join Date
    December 1st, 2010
    Location
    New York
    Posts
    3
    Pricing
    Yup...we are working on the results page the user sees after requesting a search. To clarify, the pricing reflects the lead pricing and maybe different when the availability button is clicked and the system then checks rates for specific dates. However, as stated, the final price that is booked is guaranteed to be your rate. Sorry for the confusion.

    John LoBrutto
    AllHotels
    Last edited by John@AllHotels; December 1st, 2010 at 11:19 AM.

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