Does anyone out there use New Era and its merchandiser feed?

Although my merchandiser feeds apparently are out of commission again currently, I keep pulling a database with only 2 records. I haven't even looked at it, but I suspect one of those records is the headers.

I tried contacting the New Era affiliate manager in the past to let them know (as well as ask for specific links), but I've gotten no response. As they're a major licensee for my niche, I feel we're both losing out here because I want to be aware of and promote new, specific products, not the site as a whole.