Results 1 to 7 of 7
  1. #1
    Outsourced Program Manager
    Join Date
    January 18th, 2005
    Location
    Thailand/ Cambodia
    Posts
    805
    whats the problem with LS
    Hello all;

    I just started work with LS last month for one merchant and i am wondering whats with all their tech diffculities?

    seems like alot, is this normal?
    Richard
    Affiliate Marketing Manager AMWSO
    Digestinol, Luxe-Design


    Every child is an artist. The problem is how to remain an artist once we grow up. Pablo Picasso

  2. #2
    Outsourced Program Manager Chris -  AMWSO's Avatar
    Join Date
    January 18th, 2005
    Location
    Bangkok
    Posts
    11,273
    What tech issue? I haven't seen any recently.

  3. #3
    ABW Veteran Mr. Sal's Avatar
    Join Date
    January 18th, 2005
    Posts
    6,795
    Quote Originally Posted by Richard - AMWSO View Post
    Hello all;

    I just started work with LS last month for one merchant and i am wondering whats with all their tech diffculities?

    seems like alot, is this normal?
    C'mon Richard! You've being here since 2004!!!

    What kind of question is that!

    Listen to Chris:
    Quote Originally Posted by Chris - AMWSO View Post
    What tech issue? I haven't seen any recently.

  4. #4
    Outsourced Program Manager
    Join Date
    January 18th, 2005
    Location
    Thailand/ Cambodia
    Posts
    805
    Yes but have never worked with LS before;

    Last week had trouble with reports and now; a few times could not access and now this;

    Announcements Reporting Data Delays

    We are currently experiencing data delays for any data reported after 1:00 PM EST (GMT -5) Tuesday March 1st. Please rest assured that all of your clicks and sales are being tracked. All data will be current by 6:00 PM EST Sunday, March 6th.
    Last edited by Richard - AMWSO; March 3rd, 2011 at 04:47 AM.
    Richard
    Affiliate Marketing Manager AMWSO
    Digestinol, Luxe-Design


    Every child is an artist. The problem is how to remain an artist once we grow up. Pablo Picasso

  5. #5
    Full Member
    Join Date
    November 21st, 2010
    Posts
    230
    LS is all about problems. Unfortunately, support is also one of them. Yesterday, none of my datafeeds were working. Appear to be fine today, although my biggest merchant on LS has now moved to pepperjam, coincidentally enough.

  6. #6
    Outsourced Program Manager
    Join Date
    January 18th, 2005
    Location
    Thailand/ Cambodia
    Posts
    805
    Not to harp on this but i have a request,
    I sent an email to our rep ( Liz) on the 28th, I received an email from her on the 7th that she would check.

    I also asked about where i could submit a ticket for support and was told that i need send an email to her.

    For the time being you will need to submit all tech ticket requests through me and I will file one for you. I have done so regarding your questions about the storefront link, and I will let you know when I hear back about that ticket.
    Wouldn't it be easier to go direct to support?


    I ask a question and would like to get a timely repsonse faster than this. Why does LS not have somewhere we we can submit tickets rather than going thru an email?
    Last edited by Richard - AMWSO; March 7th, 2011 at 10:07 PM.
    Richard
    Affiliate Marketing Manager AMWSO
    Digestinol, Luxe-Design


    Every child is an artist. The problem is how to remain an artist once we grow up. Pablo Picasso

  7. #7
    Full Member
    Join Date
    November 21st, 2010
    Posts
    230
    different for merchants? I've always used LinkShare Publisher Help Center :: Contact Us

    of course I've always gotten no help from it either. case in point, I've had problems with the merchandiser before and when i report it, I'm just told everything is fine and 'it takes a couple of days' even when I had been using it for months.

  8. Newsletter Signup

+ Reply to Thread

Similar Threads

  1. whats better to use?
    By mweidner2782 in forum Midnight Cafe'
    Replies: 1
    Last Post: October 30th, 2007, 07:00 PM
  2. Whats Up??
    By JoePatrickMiller in forum Introduce Yourself
    Replies: 7
    Last Post: September 6th, 2007, 06:02 PM
  3. Whats in a name?
    By TJ in forum Virtual Family and Off-Topic
    Replies: 4
    Last Post: October 25th, 2003, 12:57 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •