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  1. #1
    Newbie
    Join Date
    September 9th, 2008
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    2
    Re FTP access problems
    Hi,

    When I applied for FTP access to a couple of merchants, I was unable to send the request, I kept getting this reply:

    There was an error - Either you didn't pick any merchants to apply for FTP Access, or the description that you entered was not long enough. It is important that you provide a good description as to the intended use of the FTP download/datafeed so that merchants can have a better idea on their approval process.

    What is the correct format to use for the request?

    Help please.

    thanks neelloc21

  2. #2
    ABW Ambassador 2busy's Avatar
    Join Date
    January 17th, 2005
    Location
    Tropical Mountaintop
    Posts
    5,636
    Is it not accepting your input? If you are approved for the program, just tell the merchant what you intend to do with the datafeed. You are asking for them to approve access and since they have to pay they might want to make sure that it isn't for a purpose that you could use the free download datafeed for. Pretty sure that if you tell them why you want to set up FTP access they will approve any reasonable request.

  3. #3
    ...and a Pirate's heart. Convergence's Avatar
    Join Date
    June 24th, 2005
    Posts
    6,918
    Quote Originally Posted by neelloc21 View Post
    There was an error - Either you didn't pick any merchants to apply for FTP Access, or the description that you entered was not long enough. It is important that you provide a good description as to the intended use of the FTP download/datafeed so that merchants can have a better idea on their approval process.
    Stopped working for me as well - just tried...
    Salty kisses, Sandy toes, and a Pirate's heart...

  4. #4
    Newbie
    Join Date
    September 9th, 2008
    Posts
    2
    Re FTP access problems
    I tried many times, and I couldn't submit my request.

    I then tried emailing from the ,get links page, I've yet to see if there's any response.

    neelloc21

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