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  1. #1
    Affiliate Manager
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    November 23rd, 2010
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    Dallas, TX by way of Seattle, WA!!!
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    Updating TOS
    We finally launched our program, and now we are working the unforeseen kinks out.

    We just had our first affiliate sale but it came from a coupon affiliate (who didn't have their coupon site listed as one of their sites), where the referring page was our PPC ad.

    We are going to pay the affiliate, but how do I go about updating the TOS saying we aren't paying commissions on traffic that we generated?

    To stop this issue I didn't approve any coupon affiliates.

    One suggestion is taken the coupon code off of the site.
    I need to understand how the coupon affiliate gets traffic other than once we get the customer and they go out and look for a discount to our site.

    All responses are welcomed with open arms. Maybe not all of them. Thank you.

  2. #2
    ...and a Pirate's heart. Convergence's Avatar
    Join Date
    June 24th, 2005
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    6,918
    If you offer coupons to your affiliates then you have to pay them.

    You can't have your cake and eat it too...
    Salty kisses, Sandy toes, and a Pirate's heart...

  3. #3
    Moderator MichaelColey's Avatar
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    January 18th, 2005
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    Mansfield, TX
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    Are you sure the "coupon affiliate" isn't really a "trademark poacher"? Many trademark poachers masquerade as coupon affiliates.
    Michael Coley
    Amazing-Bargains.com
     Affiliate Tips | Merchant Best Practices | Affiliate Friendly? | Couponing | CPA Networks? | ABW Tips | Activating Affiliates
    "Education is the most powerful weapon which you can use to change the world." Nelson Mandela

  4. #4
    15 years and counting
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    January 18th, 2005
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    Yep, it seems the sale is coming from a PPC affiliate (more likely a TM poacher). To ban coupon affiliates is a mistake. They have nothing to do with what's going on.

  5. #5
    Affiliate Manager
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    November 23rd, 2010
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    Quote Originally Posted by Convergence View Post
    If you offer coupons to your affiliates then you have to pay them.

    You can't have your cake and eat it too...
    We don't offer coupons, there is a 10% off coupon floating around the interwebs that we give to a couple of repeat customers or upset customers over the phone. We can probably make that a one time coupon.

    Quote Originally Posted by MichaelColey View Post
    Are you sure the "coupon affiliate" isn't really a "trademark poacher"? Many trademark poachers masquerade as coupon affiliates.
    What is a trademark poacher? Do they bid on our name?

  6. #6
    Affiliate Manager
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    November 23rd, 2010
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    Quote Originally Posted by Zeus View Post
    Yep, it seems the sale is coming from a PPC affiliate (more likely a TM poacher). To ban coupon affiliates is a mistake. They have nothing to do with what's going on.
    How do I identify these "TM poacher" affiliates?

  7. #7
    15 years and counting
    Join Date
    January 18th, 2005
    Posts
    6,121
    Quote Originally Posted by BiggShaad View Post
    What is a trademark poacher? Do they bid on our name?
    Poaching Prohibited | mThink.com
    Trademark Poachers Listen Up! - ABestWeb Affiliate Marketing Forum
    To prevent Trademark Poaching
    https://www.brandverity.com/

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