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April 11th, 2011, 07:38 AM #1
Problems at test transactions on setup wizard
- Join Date
- April 11th, 2011
I am a new merchant trying to install SAS's affiliate program. While doing Step 5 (test transactions) after completing all the prior steps, the following problems were detected:
We have detected the following problem(s). If multiple test transactions are displayed, please use the highlighting to match the problem to the relevant test transaction.
• The order total that we received was not a positive number. Verify that you are using a valid variable in from your shopping cart to output the order total in the ShareASale tracking code.
• The commission generated was zero. Verify that you have specified a non-zero commission rate in Step 1 of the Setup Wizard.
• If you are running a per sale program, did you place a transaction for at least $1.00? Order totals for less than a dollar may not generate a commission, and as a reulst will not validate as a test transaction.
We have tested 5 times and actual physical funds were transferred with each transaction value over USD 10 and one of them being over USD 100. We used Zen cart version 1.3.8. We checked and re-do the whole steps over and over again, the problems detected remain the same. We have checked that we have specified a non-zero commission rate in step 1 and place transactions over $1.00. We don't understand why the problems still persist.
We have sent emails to several contacts , but never receive any reply. Can anyone here help me with the problems above? Thanks.
Last edited by 2busy; April 11th, 2011 at 07:55 AM. Reason: removed spambot food
April 11th, 2011, 07:54 AM #2
SAS offices are closed for the weekends, you should see a response before noon today. It may be frustrating trying to set things up and running into a problem like that but they aren't there until the office opens.
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