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  1. #1
    Join Date
    April 8th, 2011
    Need Lots Of help
    I am trying to start my affiliate program and want to know if someone returns a item do i still need to pay commission?

  2. #2
    Join Date
    April 8th, 2011
    Also whats the normal percentage paid on order sizes $100-$250 ?

  3. #3
    OPM/Moderator Hectic GHC's Avatar
    Join Date
    July 13th, 2006
    Roswell, GA
    1. Yes, if you want to build long lasting relationships.
    2. Depends on your margin.
    Greg Hoffman
    Affiliate Marketing Advocate of the Year 2016; Best OPM/Agency - 2014; Best OPM/Agency, Five Years in a Row - ABestWeb.
    Visit Greg Hoffman Consulting

  4. #4
    Affiliate Manager affilorama's Avatar
    Join Date
    July 28th, 2008
    Christchurch, New Zealand
    Quote Originally Posted by realbadNewbie View Post
    Also whats the normal percentage paid on order sizes $100-$250 ?
    The commission percentage is often between 5-20% for physical products. It's usually 50% for digital products.
    Affilorama Group Ltd
    Affiliate Marketing by Affilorama | Free SEO Software by Traffic Travis

  5. #5
    Member SGFrazier's Avatar
    Join Date
    April 12th, 2011
    U.S. East Coast
    Would you adjust (decrease) the commission owed to an affiliate if a product was returned before the payout date?

    This situation hasn't happened to me, but I'd appreciate an opinion on this.


  6. #6
    Beachy Bill's Avatar
    Join Date
    November 20th, 2005
    We get a few voids and cancellations every month but so far we have not reversed any sales or decreased any commissions. However, if a "pattern" were to develop among one or more affiliates, we would then have to take (some kind of) action.
    Bill / Marketing Blog @ 12PM - Current project: Resurrecting my "baby" at South Baltimore..
    Cute Personal Checks and Business Checks
    If you are too busy to laugh you are too busy.

  7. #7
    Join Date
    April 6th, 2006
    I'm puzzled by these answers as I'm not sure why an affiliate would expect to earn commission when a product is returned (especially big ticket sales). It's great to know that some merchants honor the original sale, but as a publisher I factor a percentage of returns in my own monthly calculations.

    Having said that, if a merchant makes it known that they DO pay commissions on returns, I would give them extra promotion.

    From a merchant's perspective, I guess the answer would be based on a cost-benefit analysis.

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