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  1. #1
    OPM and Moderator Chuck Hamrick's Avatar
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    The web continues to trump store sales at the big chains
    Finally something positive about online sales: The web continues to trump store sales at the big chains

    My take is two fold. Retailers have jumped on the bandwagon to make their sites more relevant with better product information. On the flip-side consumers are sick of the lousy customer service, understaffed stores.

    Expect to see more web automation that connects with local stores. God forbid they do free local deliveries!

  2. #2
    Speechless OTProf's Avatar
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    Chuck - Are you setting your own threads to show "FEATURED" ??

  3. #3
    The Seal of Aproval rematt's Avatar
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    Good article. I have to believe that rising gas prices will help to keep online sales rising.

    -rematt
    "I know that you believe you understand what you think I said, but I'm not sure you realize that what you heard is not what I meant." - Richard Nixon

  4. #4
    Affiliate Manager OutdoorPlayToys's Avatar
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    Wow some of those growth numbers are amazing! Thanks for sharing!

  5. #5
    OPM and Moderator Chuck Hamrick's Avatar
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    Chuck - Are you setting your own threads to show "FEATURED" ??
    Yep

  6. #6
    ABW Ambassador I.M.O.G.'s Avatar
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    I like the content of the article, but the title is a bit misleading as it gives me the impression online sales is a greater percentage than store sales - the article itself is much more clear than the title. Online sales growth is outpacing store sales growth, but as a percentage of total sales brick & mortar still typically accounts for 70% or more.

    That's nitpicking though, and its good to see online sales showing good growth. I just wish online grocery shopping would pick back up - it had a fad for a while. The lines doing grocery's at Walmart are terrible - 28 registers and 2 of them open almost every time I go.
    Last edited by I.M.O.G.; April 14th, 2011 at 04:31 PM.
    Matt Bidinger
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  7. #7
    OPM and Moderator Chuck Hamrick's Avatar
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    InternetRetailer's print magazine did a feature on PeaPod and its growth. They listed other grocers who are showing nice growth.

  8. #8
    Member SGFrazier's Avatar
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    I also appreciate the link to this article, Chuck.

    The web accounts for 30 percent of all sales at four major stores? That is huge, and I bet they're even astounded since they were slow to adopt.

    Shirley

  9. #9
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    Great article, thanks!

    It would be interesting to see not only the percentage of shoppers who buy online compared to in the store, but also the percentage of in store buyers who came because of the web. I'd imagine that a study showing a large percentage of customers being driven to the stores and shopping online would make stores invest significant revenue into their affiliate programs.

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