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  1. #1
    Affiliate Manager craigstephen's Avatar
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    Do SAS Affiliates want more payment modes?
    As i have discussed with SAS officials last year, they were working on more payment modes in order to get global affiliates on the loop. As if global affiliates put their efforts and they reside somewhere at Mangolia, it will be hard for them to get a check (lets say more than 30 days) and to cash it will take forever since it depends on the bank terms.

    I recommended some good payment modes to SAS but i think its about two factors: Ability and Willingness. The discussion on this issue would be much more helpful to understand (including other merchants) that what SAS is working on to open new payment modes for Affiliates.
    [FONT="Georgia"][SIZE="4"]Craig Stephen[/SIZE][/FONT]
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  2. #2
    Affiliate Manager craigstephen's Avatar
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    Surprised to see no results.... :S
    [FONT="Georgia"][SIZE="4"]Craig Stephen[/SIZE][/FONT]
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  3. #3
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    This has been touched on in the past and more recently here - http://www.abestweb.com/forums/midni...ly-145838.html

    Paypal has been brought up. That's how I get paid from ebay, never had any issues with that. Use Paypal for domain sales, no issues. Get paid from a couple of indy merchants that way, no issues. Not sure about the other payment methods. But I'm the U.S. so I guess there might be other issues for payments to other countries or something.

  4. #4
    Affiliate Manager craigstephen's Avatar
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    Thanks Trust, i would like to draw attention to SAS authorities via ABW forum as i have suggested SAS few times but didnt heard any work going on. This is what other Affiliates dont work much willingly as they can see the payment modes give them headaches. As per few of my affiliates, they've faced problems in payouts as the money takes more than 2 months (via checks) to actually deposit in their regional bank account.

    Hope to see some progress in that concern by SAS
    [FONT="Georgia"][SIZE="4"]Craig Stephen[/SIZE][/FONT]
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    [EMAIL="affiliate@logoinn.com"][SIZE="2"]Contact Us[/SIZE][/EMAIL] | [SIZE="2"][URL="http://www.shareasale.com/shareasale.cfm?merchantID=30741"][COLOR="Black"]Full [B]PPC[/B] Allowed / [B]30%[/B] flat commission / Unlimited Cookies [/COLOR][[B][COLOR="SeaGreen"]Logo Design[/COLOR][/B] [B][COLOR="Red"]24/7[/B][/COLOR]][/URL][/SIZE]

  5. #5
    ShareASale President/CEO and ABW Veteran Brian - ShareASale's Avatar
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    Craig,

    We've posted a few times on some of the payment methods offered - unfortunately, there is no likely use of Paypal anytime in the future. We don't see Paypal as a secure method of sending the volume of commissions that is required. One-off payments may seem fine but when you are dealing with an entire network of Affiliates - I can't entrust their commissions to anything that I don't feel is secure (as in a bank).

    We do offer direct deposit to an ever-growing list of countries and continually look to add more as time goes on. This includes most of the Euro-utilizing European Union countries, Australia, New Zealand, Canada, Mexico, UK, and more...
    Thanks,

    Brian Littleton
    President/CEO - ShareASale.com, Inc.

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  7. #6
    Outsourced Program Manager
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    I agree, Hate Paypal

    Have u all looked at Paxum??
    Richard
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  8. #7
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    Richard, a quick visit to the Paxum web site turns up many red flags. What's the name of the legal entity that's behind Paxum? Is it a bank, or it is backed by a bank? (No, the fact that they name a bank as the issuer of their MasterCard debit cards is NOT an indication that the named bank actually is involved in any way.) If so, what bank? In what country is the bank based, and what governments' regulations apply to the bank? How are funds secured against theft, loss, or default? Why isn't there an "about us" page? Who are the principals of the company? If you had a problem or dispute with Paxum, how would you be able to interact with the company?

    Once I saw that they're using a Quebec address, I immediately suspected that this was set up to process payments for some of the porn & gaming companies that sprung up in Quebec, and sure enough, a quick google search confirms that connection. Turn that around: can Paxum identify five or ten "respectable" advertisers or networks using their system?

    I found several reports indicating that Paxum appears to be a successor to the failed ePassporte payment system, at least functionally if not legally.

    PayPal was a pretty sleazy, vague company in its early days; even now, the primary reassurance folks have is that it's owned by eBay (which certainly is more financially sound than many banks, though eBay has not proved very honorable when dealing with "affiliates"). PayPal's history and credibility come with some strong positives and some strong negatives. Most other ePayment systems simply lack history OR credibility.

    Also: If anyone is wondering why there aren't more replies to this thread, it's probably because of the weird grammatical error in the thread subject (title). It's very distracting, and signals that the OP doesn't communicate effectively in English (raising some doubts, when combined with his question, about his claim to be based in England). That's why I didn't even bother glancing at this thread until today, when I saw that there seemed to be more activity than I expected from thread with a gibberish title.
    Last edited by markwelch; July 6th, 2011 at 11:56 AM.

  9. #8
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    Thanks to the moderators for changing the thread title (previously, it was "Does SAS Affiliates want more payment modes?").

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  11. #9
    Outsourced Program Manager
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    Hi Mark;

    I am sure all that is true and might cause someone to reconsider using them but bottom line they are a nice alternative to paypal. I used to use Epassporte and yes it seems Paxum came up abut the same time Epass went down.
    I have paxum as a means of payment and it works quite well. The merchant sends the $$ to my account and then for only $5 i can transfer to my us bank.

    There customer service is very responsive and they send u out transaction approval codes every few months that are required to validate transactions made with your account. You can also turn that off. You can also request an atm card to withdraw money.
    Richard
    Affiliate Marketing Manager AMWSO
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    Every child is an artist. The problem is how to remain an artist once we grow up. Pablo Picasso

  12. #10
    ABW Ambassador Adarsh's Avatar
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    Quote Originally Posted by Brian - ShareASale View Post
    We do offer direct deposit to an ever-growing list of countries and continually look to add more as time goes on. This includes most of the Euro-utilizing European Union countries, Australia, New Zealand, Canada, Mexico, UK, and more...
    Would really appreciate if other countries are added to this list. Direct Deposit is the best way to receive payments, IMO.
    Fulltime webmaster and wordpress lover.

  13. #11
    ABW Ambassador I.M.O.G.'s Avatar
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    Adarsh, in case you missed Brian's previous comment on this question, that one mentioned adding other countries to the list:

    Quote Originally Posted by Brian - ShareASale View Post
    ...We are constantly adding new countries as they become available through our Bank - but I don't anticipate anytime soon utilizing a service such as Paypal or other money "emailers"...
    Last edited by I.M.O.G.; July 7th, 2011 at 12:47 AM.
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  14. #12
    ABW Ambassador Adarsh's Avatar
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    Quote Originally Posted by I.M.O.G. View Post
    Adarsh, in case you missed Brian's previous comment on this question, that one mentioned adding other countries to the list:
    Hello Matt,

    I understand that Brian mentioned that SAS is including more countries in the list. However, my post was just to +1 on adding more countries to the list "faster". The problem is, post office department in my region is so unprofessional and careless that a lot of my mails do not reach me. I have to really run after their life month after month to recover those lost mails/checks. I sent a request to SAS by logging a trouble ticket around 4 months ago and requested them to add my country to the list. I fully understand that there may be some real problems why it is taking so much time, and I'm not trying to blame anyone. No no, that's not my intention. All I want is to keep requesting whenever the opportunity arises. That's why I had my say on this thread.

    Regards,
    Adarsh.

    Edit: Oooh ok .. you are talking about this post.
    Last edited by Adarsh; July 7th, 2011 at 09:47 AM.
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  15. #13
    ShareASale President/CEO and ABW Veteran Brian - ShareASale's Avatar
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    Adarsh,

    Unfortunately, we are limited a little bit by what the banks allow/provide. We can basically only offer the countries to which they can provide the direct deposit service.

    Every time they add a new one, we add a new one ... etc....
    Thanks,

    Brian Littleton
    President/CEO - ShareASale.com, Inc.

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  17. #14
    ShareASale President/CEO and ABW Veteran Brian - ShareASale's Avatar
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    Richard,

    Unfortunately, any service that is along the lines of Paypal ... which would include all of the virtual money/currency places such as Paxum, are not going to be viable options.

    Sending $10 to someone via email at Paypal or Paxum is totally different from sending large volumes of commissions from an entire network.
    Thanks,

    Brian Littleton
    President/CEO - ShareASale.com, Inc.

  18. #15
    Member eplus's Avatar
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    I am located in a EU country, for which Direct Deposit is not currently available. The only payment option available for me, is been paid by checks. Now, several times I had checks lost in the mail. It looks like my last check, the one issued December 20th, is lost, too. It usually takes about 2-4 weeks until I receive the letter with the commission check, and about 48-50 days until the check is cashed by the bank. Interestingly, a few years ago, banks could cash a check in aprox. 28-30 days. Today, cashing a check takes 48-50 days. According to Shareasale's policy a lost check will be re-issued once 90 days have passed since the first issue date. 90 + 30 + 50 = 170 days until I can get my well deserved payment. This is unacceptable, and I am very dissappointed.

    I am working with Avantlink, too. They are paying me via Paypal. Commission payments are coming monthly, without delays. I can have the cash on my card in 48-72 hours, or I can use my money instantly through Paypal.

    I can understand that including more Direct Deposit countries on the list is out of Shareasale's hand, because it depends on the banks. But, their reasoning regarding Paypal is not totally correct.

    First of all, not every affiliate would choose Paypal as their payment method. Some would prefer Direct Deposit. Thus, Shareasale would not have to send the total commission amount, from the entire network, over to Paypal. Secondly, do they just feel that Paypal is not secure, or they have some solid arguments, too?

    Bottom line, I have an IDEA. Why don't Shareasale offer the Paypal payment option ONLY to those affiliates, who are not located in a country included on the Direct Deposit list?

    Direct Deposit is currently available to the following countries: USA, Canada, UK, Australia, Belgium, Denmark, Germany, Finland, Greece, Ireland, Italy, Luxembourg, Netherlands, Austria, Portugal, Spain, Sweden, and France. The volum of business coming from these countries is probably responsible for the bigger part of the total volume of commissions generated by the network.

    Why don't they work out a solid, well-written contract with Paypal, with terms offering security, and let Paypal send ONLY this very small part of the total network generated commission, to those affiliates who really need it this way.

    Further, to be more secure, Shareasale could limit the amount of each commission paid via Paypal. Let's say, if the commission for a given month is under 500 USD, the affiliate can choose to be paid via Paypal. If the commission is bigger, he could choose a check via FedEx. Just an example.

    Can Shareasale and the affiliates work out a solution acceptable for both parties? And a last question... How important is to Shareasale to listen, I mean to really listen, to their affiliates?
    Last edited by eplus; January 30th, 2013 at 06:21 PM.

  19. #16
    ShareASale President/CEO and ABW Veteran Brian - ShareASale's Avatar
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    eplus,

    I very much appreciate your well thought out post on this.

    Unfortunately, PayPal is not an option and I don't believe will ever be one in the future.

    However, we do offer Direct Deposit in those countries, and stay tuned to our blogs and tweets this month as we are going to be announcing something shortly that I believe may help you in terms of improvements to the Direct Deposits and payment system. If it is still a problem after that, feel free to post again and we can continue to look into alternatives.
    Thanks,

    Brian Littleton
    President/CEO - ShareASale.com, Inc.

  20. #17
    Member eplus's Avatar
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    Hi Brian,

    Thanks for your quick answer. I received that check in the mail today. What a relief, not having to wait an extra 90 days to cash it. But 30 + 50 = 80 days is still a very long time frame. I am looking forward to any other payment option you can offer us.

  21. #18
    Member eplus's Avatar
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    It was a pleasant surprise to see the direct deposit payment option available for us too. Thanks, Brian. I have filled out the direct deposit form with my details. Had to open a bank account in EURO, too. Looking forward to my first payment via direct deposit, on 20th this month.

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  23. #19
    ShareASale President/CEO and ABW Veteran Brian - ShareASale's Avatar
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    eplus,

    Yes - we posted a bunch of new available locations for Direct Deposit today... about 30 countries in total, as part of our Month of the Interface (one interface upgrade/change/new thing per day).

    Country list is available on the blog as well at http://blog.shareasale.com/2013/02/0...sit-countries/
    Thanks,

    Brian Littleton
    President/CEO - ShareASale.com, Inc.


  24. #20
    Full Member 1stAngel's Avatar
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    I do not understand why it cannot be an affiliates option whether or not they choose Paypal or not.

    To be honest this is up to the individual, like which high street bank they use to deposit cheques.

    Although I can understand large payments being paid in another manner, I work on a very large, internet known art site and we now only pay via Paypal. It is better for all of us to be paid that way, especially myself as all my accounts are through Paypal. My debit card is a Paypal card and it is putting me out to try and get payments any other way as it still has to come back to Paypal to be spent

    So, for fairness for affiliates and not just the companies distaste, or knowing what is best for its publishers, it should be an option for us to have payments by Paypal.

    Especially in 2013 where Paypal is such a huge force in payments to sites and for shopping etc

    Please rethink this. Even if it is to a certain threshold only
    :approval:

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