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June 21st, 2011, 06:14 PM #1Do 404 error effect tracking ?
I always thought about this, but never actually bothered to investigate.
Consider I have a custom link to a product page for merchant example.com/product-name.htm
The product goes out of stock and the merchant removes the page. Opening that page now results in 404 error.
Now is it going to affect the tracking ? or will it track normally if the customer purchases some other product from the site ?
Last edited by Nabz; June 21st, 2011 at 06:14 PM.
June 21st, 2011, 06:27 PM #2
It should track normally because the link goes through CJ's servers to set the cookie before it hits the merchant's site. I would however be concerned about a merchant that removes a page without a redirect and allows a potential customer to go to a 404.
-rematt"I know that you believe you understand what you think I said, but I'm not sure you realize that what you heard is not what I meant." - Richard Nixon
June 21st, 2011, 09:48 PM #3
June 21st, 2011, 10:56 PM #4
It depends on the merchant tracking if they use a source referrer to set the cookie. I have worked with merchants that used that and when the destination was a 404 error it didn't set the cookie. Use a tool like this to see what happens: Redirect Tracer
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