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  1. #1
    Newbie killger's Avatar
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    February 11th, 2011
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    13
    Unhappy How do you contact with ShareASale if your account is blocked?
    I'm getting this message when I try to log in my affiliate account.

    "Your account has been suspended either for violation of the Terms of Service, or due to your removal of all contact information in your account - and will not return."

    Nobody warned me about problem.

    I tried to contact with Brian@shareasale.com and shareasale@shareasale.com but they did not respond to my emails.

    Besides, they haven't answered my email since May, 7th (!) about the lost check.

    So, how do you contact with ShareASale?

  2. #2
    Newbie killger's Avatar
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    February 11th, 2011
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    13
    Still no answer from Shareasale...

    I can work harder an better, but I can`t do it without answers from Shareasale.

    I can make a new website and account at shareasale, but I don`t want to be banned without any sufficient reasons again.

    My account is blocked by mistake. I am sure.

  3. #3
    ABW Founder Haiko de Poel, Jr.'s Avatar
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    January 18th, 2005
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    New York
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    21,609
    ShareASale

    Pick up the phone to resolve the issues if the other avenues aren't providing results.
    Continued Success,

    Haiko
    The secret of success is constancy of purpose ~ Disraeli

  4. #4
    ShareASale President/CEO and ABW Veteran Brian - ShareASale's Avatar
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    January 18th, 2005
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    3,657
    killger,

    I don't have an email from you - if you would like to email me, my email is brian @ shareasale

    I can't discuss individual Affiliate or Merchant accounts here on a public forum. However, in general terms, we would never cancel either an Affiliate or Merchant without fully reviewing the situation and having a reason to do so.
    Thanks,

    Brian Littleton
    President/CEO - ShareASale.com, Inc.

  5. #5
    Newbie killger's Avatar
    Join Date
    February 11th, 2011
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    13
    Thumbs up
    Thanks, Brian!

    I`ve registered a new account at aol.com and sent you an email.

    Please, answer as soon as possible, because product`s links aren`t working now and customers can`t go to merchants.

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