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  1. #1
    Newbie
    Join Date
    July 16th, 2011
    Posts
    46
    Custom links
    I created few custom links, but actually they don't work. When I see the cookies, I can't find the GAN cookie. What should I do? Maybe because the destination page is https?

  2. #2
    Newbie
    Join Date
    July 16th, 2011
    Posts
    46
    So...?

  3. #3
    ABW Ambassador
    Join Date
    January 18th, 2005
    Posts
    1,744
    Hi Delgado2009 - Have you tried making the custom link with it being a http instead of https? Also, what happens when you click on the links with the https url? Does it go to the merchants website?

    Really need a little more information before someone can help you out. Maybe post a custom link example (remove your affiliate id) so we can have a look at it.

  4. #4
    Newbie
    Join Date
    July 16th, 2011
    Posts
    46
    I tried to create custom links with http and https, but it's the same problem...When I click on a https custom link, it goes to the merchants website.

    I tried to post that custom link without pubid but I receive a msg "Invalid Link"

  5. #5
    Google Affiliate Network Rep Google Affiliate Network Moderator's Avatar
    Join Date
    June 21st, 2007
    Posts
    1,629
    Hello,

    Please feel free to send me a message to review your links. You can also contact support at: Contacting Support - Affiliate Network Help

    Thank you,

    Jamie

  6. #6
    Newbie
    Join Date
    July 16th, 2011
    Posts
    46
    I don't find the option for PM ... I send you an support email.

  7. #7
    Google Affiliate Network Rep Google Affiliate Network Moderator's Avatar
    Join Date
    June 21st, 2007
    Posts
    1,629
    Hi,

    Feel free to send me the support ticket number when you receive it so I can follow-up.

    Thank you!

    Jamie

  8. #8
    Newbie
    Join Date
    July 16th, 2011
    Posts
    46
    I will post it on this topic because I can't send you PM.

  9. #9
    Newbie
    Join Date
    July 16th, 2011
    Posts
    46
    And here is the ticket number: #853655443.

  10. #10
    Google Affiliate Network Rep Google Affiliate Network Moderator's Avatar
    Join Date
    June 21st, 2007
    Posts
    1,629
    Thank you for the ticket number. I will send for further review. Please let me know if you need further assistance or don't receive a response.

    Thanks!

    Jamie

  11. #11
    Newbie
    Join Date
    July 16th, 2011
    Posts
    46
    They responded, but without any result. I can't find the cookie related to GAN ( more exactly "ganclickid" )

  12. #12
    Google Affiliate Network Rep Google Affiliate Network Moderator's Avatar
    Join Date
    June 21st, 2007
    Posts
    1,629
    Hi,

    Is the response not helpful? Not all affiliate will allow custom links due to site structure. I'll look at your ticket and see if there is anything additional I can add.

    Thanks!

    Jamie

  13. #13
    Newbie
    Join Date
    July 16th, 2011
    Posts
    46
    I sent a screenshot with cookies.

  14. #14
    Google Affiliate Network Rep Google Affiliate Network Moderator's Avatar
    Join Date
    June 21st, 2007
    Posts
    1,629
    Hi,

    Thank you. Did you reply to the same ticket?

    Jamie

  15. #15
    Newbie
    Join Date
    July 16th, 2011
    Posts
    46
    Yes, and I received back the reply. It seems that to them appears.

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