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  1. #1
    ABW Ambassador Abigail's Avatar
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    Unhappy 2 day lag in reports??
    i can't be the only one seeing that balances aren't updated for the last 36 hrs. - at least i could see new transactions up until midnight last - even if they weren't showing accumulated in the balances - now i can't even be sure about that.

  2. #2
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    Things are looking pretty sparse here... but I assumed it was pre-Christmas slowdown.

    Reading your post, however, now I'm not sure!

    I don't look at Quick Stats anymore, just go straight into Commissions - Pending - New.

  3. #3
    Affiliate Manager Government Auctions AM's Avatar
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    Having the same issue.
    Steven Shnayder
    [B][URL="http://www.governmentauctions.org"]GovernmentAuctions.orgŪ[/URL][/B]
    Join us on [URL="https://signup.cj.com/member/brandedPublisherSignUp.do?air_refmerchantid=2932365"]CJ[/URL] [URL="http://www.shareasale.com/shareasale.cfm?merchantID=10834"]SAS[/URL] [URL="http://www.governmentauctions.org/home/partners.asp"]ClickBank[/URL] [URL="http://twitter.com/GAORGAFFILIATES"]@GAorgAffiliates[/URL]

  4. #4
    Speechless OTProf's Avatar
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    I'm pretty sure something is up -- Can't imagine things being off 90% between yesterday and today. Up till about a year ago, I think CJ was pretty good at getting some of these outages corrected. Nowadays, they just happen and that's it.

  5. #5
    Member dalton48's Avatar
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    Same here!

  6. #6
    ABW Ambassador Abigail's Avatar
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    yup, something is broken....

  7. #7
    Moderator Nabz's Avatar
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    My Balance is accurate, Performance & Transaction reports are also up to date. Only the quick stats on account main shows all zeros.

  8. #8
    Affiliate Manager Government Auctions AM's Avatar
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    I tried reaching out to CJ to see whats up. No answer. Anyone else have any luck? Kind of annoying.
    Steven Shnayder
    [B][URL="http://www.governmentauctions.org"]GovernmentAuctions.orgŪ[/URL][/B]
    Join us on [URL="https://signup.cj.com/member/brandedPublisherSignUp.do?air_refmerchantid=2932365"]CJ[/URL] [URL="http://www.shareasale.com/shareasale.cfm?merchantID=10834"]SAS[/URL] [URL="http://www.governmentauctions.org/home/partners.asp"]ClickBank[/URL] [URL="http://twitter.com/GAORGAFFILIATES"]@GAorgAffiliates[/URL]

  9. #9
    OPM and Moderator Chuck Hamrick's Avatar
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    I used the performance report and got a higher sales amount.

  10. #10
    Affiliate Manager Government Auctions AM's Avatar
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    This is ridiculous. My 7-day EPC is showing as 0 now! That is impossible!! No one from CJ is getting back to me. Anyone else having any problems?
    Steven Shnayder
    [B][URL="http://www.governmentauctions.org"]GovernmentAuctions.orgŪ[/URL][/B]
    Join us on [URL="https://signup.cj.com/member/brandedPublisherSignUp.do?air_refmerchantid=2932365"]CJ[/URL] [URL="http://www.shareasale.com/shareasale.cfm?merchantID=10834"]SAS[/URL] [URL="http://www.governmentauctions.org/home/partners.asp"]ClickBank[/URL] [URL="http://twitter.com/GAORGAFFILIATES"]@GAorgAffiliates[/URL]

  11. #11
    Beachy Bill's Avatar
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    n/m
    Last edited by Bill; December 28th, 2011 at 10:01 PM. Reason: Never mind...
    Bill / Marketing Blog @ 12PM - Current project: Resurrecting my "baby" at South Baltimore..
    Cute Personal Checks and Business Checks
    If you are too busy to laugh you are too busy.

  12. #12
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    I stopped expecting CJ to keep stats fluid years ago. I log-in every morning to review sales, clicks, and turn down all the junk offers from the day before. As long as that's posting as expected I feed good.

    I do run some performance reports a few times a month and some days you can tell it's not going to be productive, so I wait and try the next day.

    My biggest concern lately with CJ is getting paid. I don't think they communicate very well with their merchants.

  13. #13
    ABW Ambassador Abigail's Avatar
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    well, they must be tinkering with something - my epc for the last 7 days has just gone bye-bye - now reads N/A - quick stats still stuck from several days ago. makes a body wonder...reminds me of the olden way back days, for any other bodies around here that were there in 2000!!

  14. #14
    OPM and Moderator Chuck Hamrick's Avatar
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    I noticed the same today, 7 Day EPC N/A. I have been running month to date performance reports and see that moving ahead.

  15. #15
    Speechless OTProf's Avatar
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    Just had some sales post with event dates ranging from Dec. 1 - Dec. 20 so I wonder if some omissions are being corrected??? If so, it would be a happy surprise that's for sure.

  16. #16
    OPM and Moderator Chuck Hamrick's Avatar
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    I have been using the Trust recommendation of running a performance report for my merchants rather than trusting the quick stats. They seem to be the same for this week so far.

  17. #17
    Speechless OTProf's Avatar
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    Quote Originally Posted by Chuck Hamrick View Post
    I have been using the Trust recommendation of running a performance report for my merchants rather than trusting the quick stats. They seem to be the same for this week so far.

    I was referring to missing transactions.

  18. #18
    OPM and Moderator Chuck Hamrick's Avatar
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    Well if its any consolation this weeks transactions are matching the posting dates. We extended December transactions for chargeback purposes and they are matching on dates. So I would expect its your merchant and not the network.
    Last edited by Chuck Hamrick; January 4th, 2012 at 10:54 PM.

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