I just signed up to kaspersky security affiliate program. They use One Network Direct for there affiliate network.
My problem is I have a few issues with the program that needs fixing (serious issues in my eyes as an affiliate).
My main issue is when I click on my One Network Direct affiliate it takes up to 20 seconds before it redirects to the kaspersky website. This is a major issue as common sense tells me people will leave because the site is taking to long to load.
I'm new to affiliate marketing and would love your advice on communicating my issues to both One Network Direct and kaspersky.
Thank you in advanced!