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February 8th, 2012, 12:11 PM #1Exporting not working, New Column in Export also..
First noticing there is a new column for the Exports poping up.
Also the exporting of links is not working correctly, I have listed 678 links and the export is only showing 286.
No matter what options I have selected, its still not exporting everything that is listed.OpA! Giasou Ti kanies!
February 8th, 2012, 12:50 PM #2
Time Zone is a new column added in December. You can view a list of interface updates in our Help Center.
Can you private message me your account ID for further investigation regarding link exports. Please include the link filters you are using.
February 8th, 2012, 01:47 PM #3
Been looking over the Filters, and I narrowed down the problem to the "Percent off" option under Promotions.
So from Top down in Links Tab I have listed:
"Ongoing Promotion, Free Shipping, Percent Off, Price Cut, Free Gift, Sweepstakes, Coupon, Sale, Buy x Get y, Free Gift Wrap, Product Promotion"
If I remove the option "Percent off" it lists 607 LINKS and the export as "CSV" works correctly, the file has all of the links.
If I turn on the option "Percent off" it lists 679 LINKS and the export as "CSV" does not work correctly, the file has only 287 links.
If you need my ID- this is whats listed on the Top Right
"Online Stores DB K57182"
Last edited by Georgie Peri; February 8th, 2012 at 02:06 PM. Reason: typoOpA! Giasou Ti kanies!
February 8th, 2012, 04:46 PM #4
Thank you for the information. I am investigating now.
February 9th, 2012, 01:42 PM #5
Thank you again for reporting the information. Our team is still in the process of reviewing the issue and will then work to resolve it.
March 7th, 2012, 06:47 PM #6
We've fixed this. There was an issue where the export would sometimes stop early when trying to export links that didn't have a calculated Earnings Per Click (it's rare, but it happens). In your case there was 1 bad link with a promotion type Percent Off. The export will now just leave the EPC fields blank when we don't have earnings data.
Thanks so much for finding this issue,
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