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  1. #1
    ABW Ambassador boningroup's Avatar
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    January 18th, 2005
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    Thumbs down SecondSpin? Do they pay commissions?
    I have had problems with SecondSpin in the past paying commissions and dropped them last year. I developed a music site and added them back as they had a large selection of items that I needed for this site. So I again make a test purchase and again don't get credit for the sale. I have gone through the same process that I did before and I was denied commissions with the explanation - non-commission with no further explanation. I have escalated the inquiry asking why not?

    I know I should have never added them back but does anyone on ABW have SecondSpin on their site and get any commissions from them. They could not be on Linkshare and paying them fees if they were getting sales and paying commissions.
    Last edited by Chuck Hamrick; June 2nd, 2012 at 11:50 AM. Reason: link baiting
    Danny W Bonin Jr
    Bonin Group, Inc.

  2. #2
    Affiliate Network Rep Krystyna Lijek's Avatar
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    April 30th, 2012
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    Thanks for your interest in Rakuten LinkShare! We're happy to hear you're in the network.

    For all Publisher questions it is best to contact Publisher Support here: LinkShare Publisher Help Center :: Contact Us

    Thanks!
    Krystyna Lijek
    Marketing Specialist
    [URL="http://www.linkshare.com/"]Rakuten LinkShare[/URL]
    [URL="http://www.facebook.com/LinkShare"]FaceBook[/URL]|[URL="http://twitter.com/#!/linkshareblog"]Twitter[/URL]|[URL="http://blog.linkshare.com/"]Blog[/URL]|[URL="http://www.linkedin.com/company/rakuten-linkshare-corporation"]LinkedIn[/URL]

  3. #3
    ABW Ambassador boningroup's Avatar
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    Quote Originally Posted by boningroup View Post
    I have gone through the same process that I did before and I was denied commissions with the explanation - non-commission with no further explanation. I have escalated the inquiry asking why not?
    I received a response that they only pay for first purchase by a customer, however, I have read their terms and conditions but can not find that anywhere. The complaint has been closed and there is no way that I can respond asking them to show me where it indicates that. I am find more and more merchants doing this.
    Danny W Bonin Jr
    Bonin Group, Inc.

  4. #4
    The Seal of Aproval rematt's Avatar
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    Quote Originally Posted by boningroup View Post
    The complaint has been closed and there is no way that I can respond asking them to show me where it indicates that. I am find more and more merchants doing this.
    I've reviewed their TOS and have to agree that there is nowhere that they indicate that affiliate commissions are limited to a single occurrence. Unfortunately there are too many merchants that feel that they can ignore their own contracts and make things up as they go along. And as long as networks allow this type of behavior, there are few alternatives left to affiliates other than out them and drop them.

    And speaking of networks, I would like to officially nominate the following quote as the most useless response by a network for 2012...

    Quote Originally Posted by Krystyna Lijek View Post
    Thanks for your interest in Rakuten LinkShare! We're happy to hear you're in the network.

    For all Publisher questions it is best to contact Publisher Support here: LinkShare Publisher Help Center :: Contact Us

    Thanks!
    -rematt
    "I know that you believe you understand what you think I said, but I'm not sure you realize that what you heard is not what I meant." - Richard Nixon

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  6. #5
    ABW Ambassador boningroup's Avatar
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    January 18th, 2005
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    I wrote to the AM on 6/2/12 asking him to show me where in their TOS does it limit commissions to first time buyers. No response. SecondSpin is part of Trans World Entertainment that has FYE.com, Coconuts.com, and Wherehouse.com
    Danny W Bonin Jr
    Bonin Group, Inc.

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