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  1. #1
    Newbie
    Join Date
    September 25th, 2006
    Location
    Moscow
    Posts
    6
    Unable to access to Support Center
    I can't access to the Support Center.
    I'm log in with my Email & Password. I try to click the link "Support Center" at the right. A new window appears where requested Email & Password.
    Ok. I re-enter Email & Password and get to the Publisher Home. And once again. And one more time.........
    Does anyone can suggest, how to contact the CJ support?

  2. #2
    Affiliate Manager JChiou's Avatar
    Join Date
    May 23rd, 2012
    Location
    Chicago, IL
    Posts
    30
    Quote Originally Posted by V_are View Post
    I can't access to the Support Center.
    I'm log in with my Email & Password. I try to click the link "Support Center" at the right. A new window appears where requested Email & Password.
    Ok. I re-enter Email & Password and get to the Publisher Home. And once again. And one more time.........
    Does anyone can suggest, how to contact the CJ support?
    I had this same exact issue the other day. It appears to have gone away now. Are you still having issues?

  3. #3
    Newbie
    Join Date
    September 25th, 2006
    Location
    Moscow
    Posts
    6
    Support Center still not working for me.

    I have tried another computer and another ISP, and other browsers (Google Chrome) with the same problem.

    Any ideas?

  4. #4
    ...and a Pirate's heart. Convergence's Avatar
    Join Date
    June 24th, 2005
    Posts
    6,918
    Quote Originally Posted by V_are View Post
    Any ideas?
    Have you tried deleting your cookies and all cache?
    Salty kisses, Sandy toes, and a Pirate's heart...

  5. #5
    Newbie
    Join Date
    September 25th, 2006
    Location
    Moscow
    Posts
    6
    Quote Originally Posted by Convergence View Post
    Have you tried deleting your cookies and all cache?
    Yes.

  6. #6
    Member
    Join Date
    August 29th, 2007
    Location
    Yokohama, Japan
    Posts
    117
    Try a different browser... Either way, it may be a blessing in disguise. Contacting CJ support is normally a complete waste of time. You might as well ask your dog.

  7. #7
    ABW Ambassador Georgie Peri's Avatar
    Join Date
    January 18th, 2005
    Location
    Norwalk, CT
    Posts
    846
    I had this exact problem a while ago ...


    There is a bug in there system from when they did a switch over from a previous build I believe. You have to call them up and there tech support (800-761-1072) will fix that issue for ya.
    OpA! Giasou Ti kanies!

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