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  1. #1
    ABW Ambassador Paul_Ward's Avatar
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    January 18th, 2005
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    edress dead images
    Does anyone else promote edress?

    I've been using the feed but for the last 3 weeks (maybe longer, that's when I noticed) all of the images are dead, not even the red cross, just an image sized blank where it should be .

    I've emailed twice in the last week through the CJ interface, but no reply. Maybe it's time to replace them with another programme.

  2. #2
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    Are you using the new combined file..?

    I recall they went through a change a little while ago, along with a few other CJ merchants - they used to split prom dresses, or something like that. Now everything is supposed to be in one file, but I think it might be under a new name.

    Not sure if this helps..

  3. #3
    ABW Ambassador Paul_Ward's Avatar
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    Thanks for that, I'm still getting it as 2 files, how do I get the one? Cancel and then re-subscribe?

  4. #4
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    Just checked - I only have one file in my account..

    I think you just need to reselect the feed. In the CJ interface, go to Account - Services.. create a new job (or edit the existing), and make sure you have selected all product catalogs. I see they still show up as two files, but I only get one now.. sorry I can't remember the names before and after.

  5. #5
    ABW Ambassador Paul_Ward's Avatar
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    Ok thanks, I'll give it a go

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