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  1. #1
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    It seems like their is something wrong with Cj's internal clock. My quick stats for yesterday is gone and my balance have also dropped. I'm showing my previous day's stats.

    What's weird is that their was supposed to be a new advertiser, if I remember right a credit card co. and now it's gone too.

    When I went to check my mail, the mail that I was supposed to have read yesterday is showing still unread.

  2. #2
    ABW Ambassador Akiva's Avatar
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    I saw it too. I called CJ and apparently there are some issues due to the database maintenance. The same thing happened yesterday but all transactions were reported.

    Relax, tracking is not affected

    Akiva Bergstrom
    Business Development
    akiva@essentialapparel.com
    800-556-2937 ext 751
    www.essentialapparel.com
    6% PER SALE ~ RECURRING COMMISSIONS FOR 1 YEAR ~ ABW MEMBERS CONVERT AT LESS THAN 1/30 ~ DEDICATED AM WHO'LL DO ALMOST ANYTHING ~ TONS OF CASH WAITING TO BE TAKEN!

  3. #3
    ABW Ambassador Sam Bay's Avatar
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    Something is defintely wrong!

    I've seen sales today and they were gone! No reversals, no notes, just gone.

    Also the payment status was showing that the payment was processing, now it says "nothing to report".

    Phew!

  4. #4
    ABW Ambassador mousejockey's Avatar
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    [Relax, tracking is not affected ]

    That sounds just like what my Dentist
    said to me...
    Relax,this won't hurt a bit

    "I haven't failed, I've just found 10,000 reasons why it doesn't work"
    Thomas Edison

  5. #5
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    My stats for yesterday have changed twice today.
    Rolled backwards. Todays just disappeared.

    I think they have gotten into deep trouble with the last upgrade. They have been having problems every since it began. Might also have something to do with product catalog and data feeds unless they are on different servers. Too many changes without a shake out period can mask bugs that come back to bite. Ouch!

    Gene
    TCS

  6. #6
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    *phfew* not just me.

    ----
    -J
    Merchants: Do you realize that some of your affiliates are being paid commission on sales which you have paid for via PPC, offline advertising, and your targeted mailings?

  7. #7
    ABW Ambassador Packy's Avatar
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    Well things look like their caught up now or close to it. Todays stats are back for me and starting to look normal again. Ummmm, what the hell is normal these days?

    Coincidence Me baby!

    Affiliate Programs That Just Might Work

  8. #8
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    quote:
    No data found


    Today's stats are gone again!!! No transaction reports, no performance reports.



    VAN.

  9. #9
    ABW Ambassador Andy's Avatar
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    I just had half of today's transactions disappear in the last 20 minutes!

    CJ IS HAVING MAJOR PROBLEMS!

    It would be nice if someone would update the account manager or post something here as to what is going on.

    Andy

    And we don't need to hear that tracking won't be affected...we already know that routine! Just the facts, Jack...

    AFFILIATE MARKETING STANDARD: The site upon which the initial action to buy occurs is the site the commission is paid to. Period.

  10. #10
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    quote:
    What's weird is that their was supposed to be a new advertiser, if I remember right a credit card co. and now it's gone too.


    Yes, and I've also got new mail that came in just a few hours ago now nowhere to be found.

    What's more, even the payment report is now showing this:
    No Payment data found for the current payout period.
    Where only a couple hours ago it said cheque is now being processed (or something like that).



    VAN.

  11. #11
    ABW Veteran Student Heyder's Avatar
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    Start taking screen shots of you balance just in case something gets lost. Then again it could be to late.

  12. #12
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    At least you are getting somethng. I have dorpped zero since this whole maintance thing started.

    I could type much better if I had knuckles

  13. #13
    ABW Ambassador Sam Bay's Avatar
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    Seeing all these are happening, when they say "TRACKING IS NOT AFFECTED", it sounds really LAME!

  14. #14
    ABW Ambassador Ron Bechdolt's Avatar
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    I've said this before...

    ...if we are having this much trouble with the reporting servers, how do we really know there is never any problems with the tracking servers.

    As much trouble as they are having with reporting, surely the same thing happens once in a while with tracking. You can't tell me after two weeks of this that things are perfect with tracking.

    Ron - 7 Days A Week Marketing
    Every day is a chance to learn something new and an opportunity to teach others.

  15. #15
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    Bad luck for me. No movement on my stats starting around 1:00 PM 02/12/03.

    IRS

    Don’t ask why the ball doesn’t come.

  16. #16
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    according to my sales for yesterday, i had 800 clicks, but 1 5cent sale. I know that this is not right, and i know that there is some kind of problem, will it be sorted out? and will our lost sales come back?

  17. #17
    ABW Ambassador Packy's Avatar
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    No transactions here since 2:14pm CJ time Yesterday from CJ. They best have a lot of coincidences for me today. Going on 15 hours without a sale.

    Coincidence Me baby!

    Affiliate Programs That Just Might Work

    [This message was edited by DaPackster on February 13, 2003 at 10:23 AM.]

  18. #18
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    It looks like every afternoon CJ time I have almost no sales in the recent two months. Anybody feel the same or just only for me?

    IRS

    Don’t ask why the ball doesn’t come.

  19. #19
    ABW Ambassador Ron Bechdolt's Avatar
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    No transactions here since 7:30 pm last night, CJ time. And then, those two look like duplicates. Bet one get's reversed. Oh, and just noticed, only 110 impressions today. WHAT IS THIS???

    Sad, sad, sad. Has anyone kept track of just how many days this has been going on now?

    Don't most big companies, when they do an upgrade or make changes to their website, do it on another server and run tests before they release it? I'm guessing CJ did not do that this time and we are now suffering the consequences.

    Ron - 7 Days A Week Marketing
    Every day is a chance to learn something new and an opportunity to teach others.

  20. #20
    ABW Ambassador Ron Bechdolt's Avatar
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    Wait, wait, here they come. I just got a whole bunch of sales come in with an event date between 9:00 and 9:40 this morning. Have no idea what happened to the sales for the 14 hours before that.

    Anyone else get a bunch of sales?

    Ron - 7 Days A Week Marketing
    Every day is a chance to learn something new and an opportunity to teach others.

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