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  1. #1
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    Hi everyone. For those of you that send out newsletters I would like to know if any of you are experiencing problems with AOL Blocking your mail? This has been an ongoing problem for me and I'm so fed up with it I could SCREAM!! I pay a server alot of money to send out newsletters and half the time my AOL people don't get it for days or weeks.
    I know AOL blocks mails, they hijack affiliate links, they're basically slimy scumbags!! Isn't there some kind of law against this? I've contacted them about this several times. They deny everything of course. Anyone have any suggestions on what can be done about this?

    NikkiFREEBIE JEEBIES

  2. #2
    ABW Ambassador
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    They may block some mail, i think if what you're using is on the aol spam list it will be blocked. Right now i just use hotmail to send out a newsletter and it doesnt get blocked by aol

  3. #3
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    Well I think Aol considers any server that sends mail to a large amount of people "SPAM" Any email that could possibly cut into THEIR profits Spam. I'm sorry, THEY should not be able to control peoples mail! Plus, it's periodic AND my subscribers are not even getting the newsletters I foward them from Hotmail!! But thank you for your reply!

    Nikki

    FREEBIE JEEBIES

  4. #4
    Content $ Queen Ebudae's Avatar
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    I am on AOL and I also send out a newsletter through Bravenet. No problems here - never had a problem.

    I also get tons of spam from known spammers and don't I wish AOL would automtically block those people.

    Maybe your customers need to look at their mail settings.

    Vicki [img]/infopop/emoticons/icon_wink.gif[/img]

  5. #5
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    Nikki,
    One thing to keep in mind about AOL and other ISP's that they *attempt* to block not only spam, but the IP block of spammers. It could be that somebody on your network (not your site, but another site on a shared server) has blocked your IP block because of spam from another user. When we upgraded our network, I had to trash a bunch of IP's because they were blocked by AOL. They were new IP's to us, however, the company that had the IP's prior to us had a spam issue, therefore they were blocked. AOL did remove the IP's from their *blacklist* at my request, however, I still won't use them for our clients 'just in case'. I can still use them for some of my domains that I don't send mail from.
    I don't know if this is the case in your situation, but it is a strong possiblity.

    Also, you claim that you are using a service for sending out the e-mails...it could be that AOL has blocked all mail from that service for the same SPAM reason. If you are not spamming, you may want to consider bringing your newsletter in-house.

  6. #6
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    Thanks for the insight. I have contacted Aol on several occassions and they just tell me it must be my subscribers blocking mail but I know this isn't so because 1) many of them email me when they don't get my newsletter, 2) it seems to be periodic, they'll get it everyday for weeks then they wont get my newsletter for days. The mailing server I use has a strong anti-spam policy and requires double opt-in.
    I would love to bring my newsletter in-house but so far I haven't found anything that fits my budget - any suggestions?

    Thanks again,

    Nikki

    FREEBIE JEEBIES

  7. #7
    Chick with Brains Tracy's Avatar
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    I've been trying to send email to my father all day, and it keeps bouncing back to me. Something weird is going on.

  8. #8
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    AOL has a silent block on many services, past traditional blackholes. Check for blackholes at http://www.dnsstuff.com/.

    Past that, if you are using a service like postmasterdirect or topica, too bad. They will talk to ISPs or mail providers, but they will ignore list companies. Hope you aren't paying per delivery.

    AOL is hardly is hardly evil for doing this. They have to and don't be fooled, many many many many many isps and mail providers block as well. Companies like topica blew it, they abused and used too many people's servers and burned too many bridges. The amount of bulk mail processed by isps is stunning.

    Chet

  9. #9
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    I agree Tracey - Something weird is going on! I can certainly understand them blocking spam - but then that doesn't explain all of the Porn that gets through! But then again, as far as I know Aol doesn't sell porn so I guess they're not losing any money from that! All I know is I've got alot of Aol subscribers not getting a newsletter the double opted-in for and they're not happy!! And I'm very frustruated!

    Nikki

    FREEBIE JEEBIES

  10. #10
    Chick with Brains Tracy's Avatar
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    I just recently switched from a dial-up service to Road Runner from my cable company. With the amount of email that has bounced back to me since yesterday, I'm wondering if maybe I've been assigned a bad IP address.

    ABIGAIL! If you read this, I answered your email. It bounced back to me. Will try again.

  11. #11
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    <BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by FREEBIEJEEBIES:
    Anyone have any suggestions on what can be done about this?<HR></BLOCKQUOTE>

    AOL has an entire site about mail problems, including explanations about why they block some mail. See if there's something useful there.
    http://postmaster.info.aol.com/

  12. #12
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    Thanks for the info. on aol's mail blocking but I've already checked that - it's none of those, my IP addy is not blocked, my mailing server is not blocked, my personal email addy is not blocked. I've talked to them on the phone several times with the same results - "Well ma'am we are sorry for the problem and will have it fixed in 4-24 hrs"
    I have 1000's of aol subscribers still not receiving my newsletter so I've come to the conclusion that they must be blocking my newsletter somehow. I am not the only one having this problem. I'm not sure there is anything else I can do at this point!
    I do thank you all very much for your suggestions though! You guys (and gals) are great!


    Nikki

  13. #13
    ABW Ambassador Abigail's Avatar
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    I send out a weekly newsletter, to opt in subscribers. My Mom is on the list - she is with AOL - every once in awhile, she doesn't get the mailing - I don't get it back, my assumption is if it doesn't come back people are getting it - she is my only clue, regards AOL not letting the mail through. Its happened only twice in the last year.

    I remember reading somewhere that is AOL gets too many mailings at one time from the same mailer they will automatically block, have you tried dividing your bulk into 2 or even 3 staggered sendings, maybe 15 minutes or so apart? It might be a crazy way to do it but might be worth a shot.

  14. #14
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    I just sent a newsletter out using hotmail to one of my aol addresses and didn't get it. 2 months ago i did. <IMG src=http://www.abestweb.com/ubb/icons/icon3.gif>

  15. #15
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    Yup, that's how it seems to go. I send out a newsletter everyday and my aol subscribers may get it everyday for weeks then all of a sudden they Don't get it for weeks! I've talked to aol about a dozen times in the last week and beside being hung up on 3 times, all they do is tell me either it will be fixed in 4-24 hrs or they don't know what I'm talking about! Not very good customer service if you ask me! I've given up - one little person like me can do nothing against a big company like them!

    Nikki

  16. #16
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    AOL is a pain in the neck! For a long time my newsletter was sent out through a majordomo, was sent as bulk mail. Had LOTS of problems with AOL blocking it. (This is truly an opt-in list by the way.) I would switch the sender email address a little every now and then and that would help, but it was a pain. I called, emailed and wrote to AOL about the whole thing and they always said I was not being blocked in any way, shape or form, yet hundreds of my AOL subscribers would not get the newsletter and these were subscribers who weren't bouncing back either.

    I now use a different company to send out the newsletters and I haven't been using it long enough to see any major problems regarding AOL yet, but I'm not holding my breath. AOL dropping off the face of the earth would make me a happy camper!

  17. #17
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    <BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>I pay a server alot of money to send out newsletters <HR></BLOCKQUOTE>

    You are kidding me right. Why would you pay a server to do this? You are a freebie site and you don't know how to do this for free.

    <BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Isn't there some kind of law against this?<HR></BLOCKQUOTE>
    There are already too many laws now, and you want one to protect your spamming... get real and get a better banner for your site why you're at it.

  18. #18
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    Remember the commercials AOL ran talking about how great they were because they were adding 50,000 modems (whatever), etc.? What they didn't mention was they were doing it because a court ordered it, since they didn't have near the equipment required to deliver services promised.

    Maybe this is another end of the same stick: "We've got 22 million emails in the que, and we can only deliver 14 million a day - start dumping anything coming from a list".

    Sort of like the occasional mail carrier you read about who didn't think he had time to deliver all the mail that day (or was just too lazy) so just started dumping all the bulk rate in the trash.

  19. #19
    ABW Ambassador buy_online's Avatar
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    Many people use the (weak) filtering AOL has to block SPAM. I do the same myself, right on my desktop - some of it by domain (kongmail, bravenet, etc.) Some of it more specific.

    You might want to sign up for AOL, and do some testing. Try sending messages from different domains, and services. See which one's get through. Try sending out three, and then try sending 3,000 - I guess I am saying you need to experiment.

    You said you send out a newsletter every day. That seems like alot of information and a good way to get on AOL's radar screen. How many addresses is that? I don't run any "Freebies" type sites, so I am not familiar with the methods you have to use when promoting freebies - is email your only choice?

    If you are paying someone for the email, you may find less headaches if you start an affiliate program, or just plain advertise - it's cheap.

    Have fun.

    Fred

    Fred

  20. #20
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    <BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>You are kidding me right. Why would you pay a server to do this? You are a freebie site and you don't know how to do this for free.
    <HR></BLOCKQUOTE>

    First of all yes they are many free services to this but I do not like them advertising for free in my newsletter so I pay to have it ad free


    <BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>There are already too many laws now, and you want one to protect your spamming... get real and get a better banner for your site why you're at it. <HR></BLOCKQUOTE>

    My newsletter is double opt-in - NO SPAM involved!! And gee I'm sorry you don't like my banner - perhaps when I have a zillion dollars like you I'll get one that satisfies you! that comment was certainly not necessary since I did not ask your opinion of my banner.

  21. #21
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    To Fred,

    Thank you for your suggestions. My site actually is freebies and bargain shopping so I send out a newsletter to people who want these daily. I've tried various experiments with aol but I have given up now. I'm concentrating on getting more traffic as that would be better for me in the long run. Thanks for your suggestions though.

    Nikki

  22. #22
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    The Abestweb waters are always good for trolling.

    If you got a real host instead of angelfire(free) you could send the emails yourself instead of paying someone. By the way I just double opted you in to some of my spamming lists.

  23. #23
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    Domino,

    You obviously have some sort of problem with me - not sure why! Why is my site of such concern to you?? Is that your purpose here? To put people down - perhaps it boosts your ego? And angelfire has a paid hosting option which was all I could afford at the time. You also need to learn what "Double opt-in" means.

    Nikki

  24. #24
    Defender of Truth, Justice and the Affiliate Way
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    Domino,

    What gives? What's the basis for the accusations of spamming and trolling? I see nothing from Nikki's posts to suggest that and I've been to the site and it's a double opt in list. :confused:

    <BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>By the way I just double opted you in to some of my spamming lists. <HR></BLOCKQUOTE>

    On the face of that statement, and if you did indeed do this, that would appear to be harassment. [img]/infopop/emoticons/icon_frown.gif[/img]

    Were you having a bad day?? [img]/infopop/emoticons/icon_smile.gif[/img]

  25. #25
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    No, I do not have any certain problem with Nikki or her site. I have just been double opted in to too many freebie sites in the past to afford Nikki any credibility. Sorry Nikki, but I rank freebie sites right next to the get rich schemes that I see posted on telephone poles.

    And no I did not opt her in to any newsletters. In fact I don't run any newsletters. I don't even do the affiliate marketing thing anymore because of the horrible terms that the merchants have.

    I just like to troll and get reactions from peeps. If I offended you I apologize. I remember back on the CJU board when someone was harsh with me. I got my act in gear after the rude awakening.

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