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  1. #1
    Newbie
    Join Date
    September 23rd, 2012
    Posts
    5
    [CJ Error] Unable to get affiliate links
    Hello,

    I am new here and apologize for my poor English. I just want to ask if is this just for me or anyone else experiencing this issues.

    So when I go to CJ Account Manager and go to 'Get Links' page I've got this error.

    1. I go to _https://members.cj.com/member/XXXXXXX/publisher/offers/search/getlinks.do?finditem=products&default=all&advertiserId=YYYYYYY

    with: XXXXXXX = your ID and YYYYYYY = advertiser ID

    2. I type the product name, and click 'Find'


    3. I've got this error





    Also, I haven't seen a sale posted since 07.00pm PDT.

    Anyone else?

  2. #2
    Newbie
    Join Date
    September 23rd, 2012
    Posts
    4
    This has also been happening to me for about 12 hours now, frustrating!

  3. #3
    ABW Ambassador Bob Lawrence's Avatar
    Join Date
    July 2nd, 2007
    Posts
    1,090
    I normally only get that error when there is more than 1,000 products for the merchant, and that looks like what is happening to you also.
    Try being more specific with your product search so that not as many products are returned.

    Where's the Great Life of Affiliate Marketing Hiding?

  4. #4
    Newbie
    Join Date
    September 23rd, 2012
    Posts
    5
    Quote Originally Posted by Bob Lawrence View Post
    I normally only get that error when there is more than 1,000 products for the merchant, and that looks like what is happening to you also.
    Try being more specific with your product search so that not as many products are returned.

    I've tried on a merchant that has 300+ products only, and I've got still this error. I'll just await until CJ.com fixed.

  5. #5
    Newbie
    Join Date
    September 23rd, 2012
    Posts
    4
    The "product catalog contains more than 1000 products" error is not relevant to the error (correct me if I'm wrong bulak!) - the error comes after submitting the form. I have tried searching for broad terms, product specific terms and also for products I had searched for earlier yesterday with no problems. Tried on multiple computers and browsers + ipad, cleared cache, still no good. I've opened a ticket and will let you know if I hear back. It must not be that widespread?

  6. #6
    Newbie
    Join Date
    September 23rd, 2012
    Posts
    5
    Quote Originally Posted by Lindy View Post
    The "product catalog contains more than 1000 products" error is not relevant to the error (correct me if I'm wrong bulak!) - the error comes after submitting the form. I have tried searching for broad terms, product specific terms and also for products I had searched for earlier yesterday with no problems. Tried on multiple computers and browsers + ipad, cleared cache, still no good. I've opened a ticket and will let you know if I hear back. It must not be that widespread?
    That's right Lindy. Thanks for answering and helping. It really gives me a headache. )

  7. #7
    Newbie
    Join Date
    September 23rd, 2012
    Posts
    4
    The error has been.fixed by cj now

  8. #8
    Newbie
    Join Date
    September 23rd, 2012
    Posts
    5
    Quote Originally Posted by Lindy View Post
    The error has been.fixed by cj now
    Lindy, thank you very much. I can get affiliate links now.

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