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  1. #1
    ABW Ambassador isellstuff's Avatar
    Join Date
    November 9th, 2005
    Location
    Virginia
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    1,659
    OneCall.com - Crooks?
    Hey, how about OneCall 7 day reversals 100%, 30 day reversals 75%. Near as I can tell they have an automated reversal script. Pretty awesome, you don't even have to monitor your program, your script reverses orders for you.
    Merchants, any data you provide to Google Shopping should also be in your affiliate network datafeed. More data means more sales!

  2. #2
    Affiliate Manager
    Join Date
    March 30th, 2009
    Location
    Spokane, WA
    Posts
    33
    Sorry I didn't respond to your post sooner. It has been several months since I've had time to log in and check the last on the forum.

    The issue you've mentioned with OneCall.com is actually related to a malfunction with the tracking pixel on our site and the SAS multi-network policy. The tracking pixel malfunction is causing all transactions reported from our site to report as Auto Voided. However, as I have done from the time our program was launched with SAS, I review each transaction before the lock date and any valid transactions are being manually re-entered to ensure our affiliates are receiving the commissions they have earned.

    Please feel free to contact me directly with any questions.

    Best,
    Matt

  3. #3
    OPM and Moderator Chuck Hamrick's Avatar
    Join Date
    April 5th, 2005
    Location
    Park City Utah
    Posts
    16,646
    isellstuff, is that the case?

  4. #4
    ABW Ambassador isellstuff's Avatar
    Join Date
    November 9th, 2005
    Location
    Virginia
    Posts
    1,659
    Onecall appears to be re-entering the transactions manually after 5-10 days. So you will see an immediate reversal and probably a manual re-entry after a certain amount of time. My conversion rates with them are acceptable, so maybe no funny business, aside from an egregious bug which they don't seem to be interested in fixing.
    Merchants, any data you provide to Google Shopping should also be in your affiliate network datafeed. More data means more sales!

  5. #5
    Affiliate Manager
    Join Date
    March 30th, 2009
    Location
    Spokane, WA
    Posts
    33
    isellstuff & Chuck,

    I'm happy to report that our tracking pixel issue has been resolved.

    Matt

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