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  1. #1
    ABW Ambassador isellstuff's Avatar
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    November 9th, 2005
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    Virginia
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    1,659
    Not able to login this morning
    Looks like GAN is having problems with login this morning? I can get into my adsense account but not GAN. While watching the redirects, I see something weird. For some reason, from the GAN login page after I submit my username and password I get redirected to youtube briefly. What's up with that?

    I am assuming GAN logins are down for everyone today?
    Merchants, any data you provide to Google Shopping should also be in your affiliate network datafeed. More data means more sales!

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  3. #2
    ABW Ambassador isellstuff's Avatar
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    November 9th, 2005
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    Virginia
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    After I deleted all of my cookies in firefox I was able to log in....
    Merchants, any data you provide to Google Shopping should also be in your affiliate network datafeed. More data means more sales!

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  5. #3
    ...and a Pirate's heart. Convergence's Avatar
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    June 24th, 2005
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    6,918
    Also noticed that when we log out, it goes to the Google Accounts page and no longer the GAN login page.

    Obviously trying to get more exposure / update info across services. Typical aggressive behavior from the Google.

    Getting more and more to the point won't even bother marketing on GAN. I CAN live without the Google...
    Salty kisses, Sandy toes, and a Pirate's heart...

  6. #4
    Moderator
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    April 6th, 2006
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    2,689
    Hmm, this thread reminds me to log in to GAN.. it's been at least a week.

    Still use datafeeds which are downloaded automatically, but have stopped giving those merchants any additional exposure.

  7. #5
    Newbie
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    September 18th, 2008
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    32
    hmm, count not login , even try VPN , still false, every time it would redirect to the home page ... then the sign in button die too. The deleting cookie method not worked for my case....

  8. #6
    Affiliate Manager bblythe's Avatar
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    November 8th, 2007
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    Phoenix, AZ
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    I am having a hard time as well. This sucks I just got back from ASW and want to crunch some numbers!

    The numbers, they are going uncrunched!

  9. #7
    Affiliate Manager bblythe's Avatar
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    November 8th, 2007
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    Quote Originally Posted by Reviewfbi View Post
    The deleting cookie method not worked for my case....
    Talked to my account rep Michelle, she suggested trying a different browser and hey-presto I am back on track. FF seems to not be working with GAN, but Chrome is working just fine!

  10. #8
    ...and a Pirate's heart. Convergence's Avatar
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    June 24th, 2005
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    FF 17.0.1 works fine here.

    Also, try going direct to this link:

    google.com/affiliatenetwork

    Wouldn't use Chrome if it was the last browser on the planet. Day I HAVE to use Chrome to access GAN - am done with GAN...
    Salty kisses, Sandy toes, and a Pirate's heart...

  11. #9
    Member
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    May 14th, 2010
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    48
    Hi. I am having the same login issues. Chrome, Firefox, Opera won't let me login - only can login with internet explorer. Is it an issue that is being fixed, or am I resorted to only use IE to use GAN from now on?

  12. #10
    Google Affiliate Network Rep Google Affiliate Network Moderator's Avatar
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    June 21st, 2007
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    1,629
    Hello,

    If you are still experiencing issues, can you please submit a support request to affiliatesupport[at]google.com and reference ABW Follow-Up in the subject line?

    Thank you,

    Google Affiliate Network
    Google Affiliate Network
    Blog | Help Center
    Follow us on Google+


  13. #11
    Member
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    May 14th, 2010
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    Thank you for the support.

    I deleted all the cookies and now it works both in FF and Chrome. Issue resolved for me. Thank you again

  14. #12
    The affiliate formerly known as ojmoo
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    January 18th, 2005
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    1,466
    Confirmed remove the google cookies and it will work just fine
    Expert who says Moo

    a.k.a. OJMOO

    Cow Dance


  15. #13
    ...and a Pirate's heart. Convergence's Avatar
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    June 24th, 2005
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    To make it easier - I just use a private browsing session on each network login. All cookies automatically deleted after the session...
    Salty kisses, Sandy toes, and a Pirate's heart...

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  17. #14
    OPM and Moderator Chuck Hamrick's Avatar
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    April 5th, 2005
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    Park City Utah
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    16,646
    To make it easier - I just use a private browsing session on each network login. All cookies automatically deleted after the session...
    Great advice!!

  18. #15
    Google Affiliate Network Rep Google Affiliate Network Moderator's Avatar
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    June 21st, 2007
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    Hello,

    This should no longer be a problem. Please let us know if you continue to experience issues by submitting a ticket to affiliatesupport[at]google.com and reference ABW Follow-Up in the subject line.

    Thank you,

    Jamie
    Google Affiliate Network
    Blog | Help Center
    Follow us on Google+


  19. #16
    ...and a Pirate's heart. Convergence's Avatar
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    June 24th, 2005
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    Quote Originally Posted by Google Affiliate Network Moderator View Post
    Hello,

    This should no longer be a problem. Please let us know if you continue to experience issues by submitting a ticket to affiliatesupport[at]google.com and reference ABW Follow-Up in the subject line.

    Thank you,

    Jamie
    Hi Jamie, FYI - Opera still gives a blank page...
    Salty kisses, Sandy toes, and a Pirate's heart...

  20. #17
    ABW Ambassador SunshineTricia's Avatar
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    May 7th, 2006
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    Indianapolis
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    896
    I'm glad that I stumbled upon this because I have been having the same problems! The first time it freaked me out because I thought that my account was all of a sudden closed. When I was able to log in using Chrome, I figured it was a Firefox issue. I like to keep my Firefox and Chrome windows open for different types of things, so I wanted to keep using Firefox for checking my GAN stats. I know...it's weird. But it works for me. So I am glad for the fix!
    --Tricia Meyer-- I love being the exception to the rule.

    Tricia Meyer | Helping Moms Connect | Wine Club Reviews and Ratings | Hunger Games Fan

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