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  1. #1
    ABW Ambassador isellstuff's Avatar
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    MR Watch - Reversals of very old transactions
    I just saw a huge number of Mr Watch reversals come through on my signature order report. The weird thing is they date from 2011.

    I'm curious if anyone else is seeing the same thing? I'm guessing it is a bug. I hate these type of things, they give me heartburn until they are fixed.

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  3. #2
    Member Prosperent's Avatar
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    Haven't seen it yet, but will keep an eye out. Thanks for the heads up.

  4. #3
    ...and a Pirate's heart. Convergence's Avatar
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    That's a BIG bug - 90 day reversal window on LinkShare is high enough. Transactions should be locked and stay locked...
    Salty kisses, Sandy toes, and a Pirate's heart...

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  6. #4
    Member Prosperent's Avatar
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    Yeah, doesn't make sense. Locked and paid is locked and paid.... Otherwise we need to rethink our business model lol.

  7. #5
    ABW Ambassador isellstuff's Avatar
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    Quote Originally Posted by Convergence View Post
    That's a BIG bug - 90 day reversal window on LinkShare is high enough. Transactions should be locked and stay locked...
    Right, I did not even think it was possible to reverse 2+ year old transactions. I just verified that the order-id's match up for 2011 transactions. I guess I will file a LinkShare bug report too.

  8. #6
    ...and a Pirate's heart. Convergence's Avatar
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    Quote Originally Posted by Prosperent View Post
    Yeah, doesn't make sense. Locked and paid is locked and paid.... Otherwise we need to rethink our business model lol.
    Locked and Paid on LS are not the same.

    Can get paid 60 days after the transaction - but merchants can reverse anytime in a 90 day window. Even after you've been paid. There are quite a few merchants that do that - bastards...
    Salty kisses, Sandy toes, and a Pirate's heart...

  9. #7
    ABW Ambassador isellstuff's Avatar
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    This ended up being two bugs. Mr Watch had a bug on their end that caused the reversals (they have since been re-instated) and LinkShare HAS a bug that allows such old reversals to go through the system. I've been told that LinkShare is working on a fix.

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  11. #8
    ...and a Pirate's heart. Convergence's Avatar
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    Good news. Thanks, for the update...
    Salty kisses, Sandy toes, and a Pirate's heart...

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