Results 1 to 3 of 3
  1. #1
    ABW Ambassador isellstuff's Avatar
    Join Date
    November 9th, 2005
    Location
    Virginia
    Posts
    1,659
    eBay - 1 Week+ Reporting Outage?
    I was surprised when eBay originally announced a 5-6 day reporting outage. I mean, who does that? I've never seen an affiliate network plan for that much downtime. In general, affiliate networks strive for no downtime during maintenance. Maybe just a few hours when the portal is down.

    Now, after seven days, reporting is still down and I seen no sign that it will be coming back soon.

    Anyone want to bet on when they will get the portal back up and running with all reports "caught up"? I'll go first... I think they will have reports back online by Tuesday morning of next week (9/24). So I'm guessing reporting will be down for at least 11 days.

    I hope I am wrong...

  2. #2
    ABW Ambassador isellstuff's Avatar
    Join Date
    November 9th, 2005
    Location
    Virginia
    Posts
    1,659
    Just posted to the EPN blog:
    s previously noted, some of our systems underwent planned maintenance beginning September 13th. We wanted to inform you that the maintenance window has been extended and the systems will require additional time before the backlog is updated. We have escalated this issue as a top priority and will do our best to minimize further disruption. We understand that this delay is unacceptable to our partners and are working to ensure that this is resolved as soon as possible. We will inform you as soon as we receive additional information. Please note that click and impression data has not been affected and is still available at this time. Additionally, this will not affect payments to publishers in any way.

    We thank you for your patience and will continue to keep you updated on our progress.
    Ouch, maybe I was too optimistic in thinking reports would be back to normal on Tuesday.

  3. #3
    ABW Ambassador isellstuff's Avatar
    Join Date
    November 9th, 2005
    Location
    Virginia
    Posts
    1,659
    Well, looks like I WAS wrong... Tuesday morning and 9/22 clicks and sales are still missing. Also, the transaction download report for 9/14 is empty.

    Someone botched this maintenance in a big way... Horrendous....

  4. Newsletter Signup

+ Reply to Thread

Similar Threads

  1. EPN Outrageous Reporting Outage
    By isellstuff in forum eBay Partner Network
    Replies: 2
    Last Post: October 28th, 2014, 11:11 AM
  2. eBay partial outage on Monday, Dec 7th
    By isellstuff in forum eBay Partner Network
    Replies: 0
    Last Post: December 8th, 2009, 09:33 PM
  3. ebay outage
    By isellstuff in forum eBay Partner Network
    Replies: 6
    Last Post: November 22nd, 2009, 02:28 PM
  4. eBay Tracking Outage
    By C.Whyte in forum Commission Junction - CJ
    Replies: 11
    Last Post: October 10th, 2007, 09:59 AM
  5. Not Again - Reporting Outage Alert
    By Nabz in forum Commission Junction - CJ
    Replies: 11
    Last Post: September 27th, 2007, 03:15 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •