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April 15th, 2014, 07:48 PM #1
OWCH So Many Reversals for 0% Reversal Affiliate?
- Join Date
- November 1st, 2005
I was shocked to login to my account today and see about 40% of the sales for a merchant I joined and implemented their datafeed for are reversed. When I joined and as of today the reversal rate for this merchant was ZERO %. I have written to them to find out what is going on but I will not bother to look at the reversal rate any more if this is what happens...
April 16th, 2014, 11:05 AM #2
I agree, that is frustrating, Glittered.
This would probably be best resolved by emailing our support team so they can take a further look into it. If you could include the name of the merchants and the # of sales that were reversed in the last 30 days, that would be very helpful.
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