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  1. #1
    ...and a Pirate's heart. Convergence's Avatar
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    Heads up - Feeds are jacked up, again!
    Bunch of merchant feeds are really jacked up today.

    Had one merchant feed that is normally "average" in size - came in at 900MB and the merchant listed in the feed as the wrong merchant: Nordstrom. Few hours later feed downloaded again and everything was jacked up, again. Also this way on about 15 of our merchants so far.

    Lost about 75K shoes from our site.

    Hoping tomorrow mornings imports will fix things...
    Salty kisses, Sandy toes, and a Pirate's heart...

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  3. #2
    ...and a Pirate's heart. Convergence's Avatar
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    Wow - feeds are REALLY jacked up.

    Wrong merchants listed within the feeds...
    Salty kisses, Sandy toes, and a Pirate's heart...

  4. #3
    ...and a Pirate's heart. Convergence's Avatar
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    Grrrrrrr.

    Where the heck is the support ticket system on LinkShare? Geezus...
    Salty kisses, Sandy toes, and a Pirate's heart...

  5. #4
    ...and a Pirate's heart. Convergence's Avatar
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    What a waste of time - calling and on hold.
    Salty kisses, Sandy toes, and a Pirate's heart...

  6. #5
    ...and a Pirate's heart. Convergence's Avatar
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    Got New York on the phone - gal sounds like she's Japanese.

    Can't understand but every other word...
    Salty kisses, Sandy toes, and a Pirate's heart...

  7. #6
    ...and a Pirate's heart. Convergence's Avatar
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    Utterly worthless support.

    "I will download the feeds and if there is a problem with esculate to the technical team".

    Sweetie - go ahead and download those hundreds of feeds. Your wasting your time - just go ahead and escalate this...
    Salty kisses, Sandy toes, and a Pirate's heart...

  8. #7
    ABW Ambassador LinkShare Moderator's Avatar
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    Hi Convergence,

    I just downloaded the Nordstrom Feed and like you said it was about 900mb and it had 728416 products in it. Can you be more specific to the issue you are referring to?

    --Ranae

  9. #8
    ...and a Pirate's heart. Convergence's Avatar
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    Downloaded a bunch of feeds.

    What I saw was, for example: BonTon feed had Nordstrom as the merchant, and that feed was 900mb.

    Downloaded Macy's and it had BonTon in it - another example.

    Seems to change each time something is downloaded.
    Salty kisses, Sandy toes, and a Pirate's heart...

  10. #9
    ...and a Pirate's heart. Convergence's Avatar
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    I downloaded Nordstrom and it had EastBay in it...
    Salty kisses, Sandy toes, and a Pirate's heart...

  11. #10
    ...and a Pirate's heart. Convergence's Avatar
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    We're in the process of our afternoon "fetches" and imports.

    Will see what they bring
    Salty kisses, Sandy toes, and a Pirate's heart...

  12. #11
    ...and a Pirate's heart. Convergence's Avatar
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    Hi Ranae,

    Just finished running a full fetch of feeds and full imports - seems things have worked themselves out.

    Thanks!
    Salty kisses, Sandy toes, and a Pirate's heart...

  13. #12
    ABW Ambassador LinkShare Moderator's Avatar
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    Hi Convergence,

    Thanks for the update and I am glad things seemed to have worked them self out. It is weird that you were seeing this - we did not receive any other complaints about this.

    --Ranae

  14. #13
    ...and a Pirate's heart. Convergence's Avatar
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    Remember, Ranae:

    1) I am weird
    2) I'm blind in one eye and can't see out the other...

    Salty kisses, Sandy toes, and a Pirate's heart...

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