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  1. #1
    ABW Ambassador JoyUnltd's Avatar
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    January 19th, 2005
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    CJ Having "Issue With Reactivation Functionality"
    At the end of April, one of my CJ merchants was deactivated. I emailed & left a phone message. Within a couple of hours he responded, apologizing and said he had replenished his funds. We both expected his links would be reactivated within a couple of hours.

    No. Then it was a couple of days. I wrote CJ and they told me he had to personally contact blah, blah, blah. I forwarded him the message and he said he had, but still wasn't getting his acct. back online.

    May 6: Merchant finally informed that there is an "issue with reactivation functionality."

    Forward to now. Still offline.

    Check to see if any of your CJ merchants went offline end of April...they may still very well be offline!

    CJ: We all know someone from CJ checks in here! For cryin' out loud: get your act together and fix this "reactivation glitch" pronto!!
    Renée
    Pay no attention to that woman behind the curtain. -Wizardress of Oz

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  3. #2
    ABW Ambassador kse's Avatar
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    November 29th, 2005
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    I getting reactivation email so I do not think their is an issues with reactivation functionality at CJ

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  5. #3
    ABW Ambassador JoyUnltd's Avatar
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    OMG! There's 4 reactivations within that time frame. OK, thanx mucho kse!
    Renée
    Pay no attention to that woman behind the curtain. -Wizardress of Oz

  6. #4
    ...and a Pirate's heart. Convergence's Avatar
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    Haven't heard of a problem, either...
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    Salty kisses, Sandy toes, and a Pirate's heart...

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  8. #5
    Moderator leeann's Avatar
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    January 18th, 2005
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    There is one I still wonder about - BedBathStore.com. It's been a full month now, yet they are still on my merchant's list.
    leeann


    Shoppers determine what has value and they like coupons. Stop manipulating who set the cookie just because you do not like coupon and promotional sites.

  9. #6
    ABW Ambassador JoyUnltd's Avatar
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    TY kse & Convergence for your lists. I wrote to the merchant last night, gave him the top 4 names from kse's list. He responded nearly immediately, saying he hasn't heard anything for nearly a week from CJ & will look into it today.

    Think I'll write CJ support again and send them here. :-)
    Renée
    Pay no attention to that woman behind the curtain. -Wizardress of Oz

  10. #7
    ABW Ambassador JoyUnltd's Avatar
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    Heard back from the merchant. CJ told him that the reactivation glitch is affecting some merchants but not all...and they do not have an ETA for fixing.
    Renée
    Pay no attention to that woman behind the curtain. -Wizardress of Oz

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