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  1. #1
    Newbie
    Join Date
    June 23rd, 2014
    Posts
    3
    Unhappy Linkshare Account on Hold
    I have received 2 checks from linkshare and both were cleared by banks.
    Since i am from Australia, i was able to now select "Direct Deposit" in the future. But now when logging in my account id, it is saying account on hold.
    I tried calling linkshare on the phone and they were not helpful as they could not provide me more details.

    I have invested a lot in promoting my site and linkshare offers only using legitimate means.

    Has anyone had this issue?

    thanks

  2. #2
    Newbie
    Join Date
    June 23rd, 2014
    Posts
    3
    Exclamation LS Moderator help
    Still no response from linkshare support


    any chance the LS moderator can plz assis

    Here is my details
    Site ID: 1618272 [Incident: 140622-000040]

  3. #3
    ABW Ambassador LinkShare Moderator's Avatar
    Join Date
    January 18th, 2005
    Posts
    1,316
    Hi freotech,

    I saw that you emailed the support team and they actually did respond and told you that they are investigating into the issue. Unfortunately, the support team does not have this information upfront so it was escalated internally. I've pushed to get your ticket through with a higher priority internally so hopefully you should get a response by the end of the day.

    --Ranae

  4. Thanks From:

  5. #4
    Newbie
    Join Date
    June 23rd, 2014
    Posts
    3
    Just got a quick email. Issue is now resolved after you escalated my issue.

    Many thanks again.

    Looking forward to continue to work with LinkShare - the no.1 affiliate program

  6. #5
    Moderator leeann's Avatar
    Join Date
    January 18th, 2005
    Posts
    2,955
    Wow, that was fast Ranae! Impressive! (seriously)
    leeann


    Shoppers determine what has value and they like coupons. Stop manipulating who set the cookie just because you do not like coupon and promotional sites.

  7. Thanks From:

  8. #6
    Newbie
    Join Date
    July 8th, 2014
    Posts
    3
    Hi Ranae/Linkshare support

    My account is also put on hold. I called your support yesterday and the agent told me that it would take one week for the investigation to be completed. One week is too long as I have a lot of commission in my account. It is making me extremely anxious.

    Could you push my request through like what you did for freotech?

    My Site ID: 3162961

    Thanks!!

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