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  1. #1
    ...and a Pirate's heart. Convergence's Avatar
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    June 24th, 2005
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    WHY? Why would changing your mailing address change your payment method?
    What?

    Changed our mailing address last week. Was mailed our weekly payment instead of direct deposit, which we've had for a decade.

    Why? Why would changing your mailing address change ANYTHING else?
    Salty kisses, Sandy toes, and a Pirate's heart...

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  3. #2
    ...and a Pirate's heart. Convergence's Avatar
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    June 24th, 2005
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    Thank you for your email!

    I understand your concern regarding the recent change in your payment method.

    As such, when you update the mailing address in your Rakuten Affiliate Network account, your Actual Payment Method will revert to Check until one subsequent check is cashed. Since often times a move is accompanied by a change of bank accounts, this protocol allows us to ensure that you receive payments without interruption. As such, your direct deposit payments will resume once you have cashed one of these checks and it clears our accounting system.

    I apologize for the inconvenience caused. Thank you for contacting Rakuten Affiliate Network!

    Regards,

    Abhilash Nair
    Rakuten Affiliate Network Support
    Our opnion/thoughts:

    That is the most stupid, asinine, policy - ever.

    How many businesses change their mailing address to a physical address within the same town, and switch banks?

    NONE.
    Salty kisses, Sandy toes, and a Pirate's heart...

  4. #3
    ABW Ambassador isellstuff's Avatar
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    November 9th, 2005
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    The same thing happened to me when I moved to Virginia! My EIN stayed the same, but still, they swapped me to mailed checks. It was a pain.
    Merchants, any data you provide to Google Shopping should also be in your affiliate network datafeed. More data means more sales!

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  6. #4
    ...and a Pirate's heart. Convergence's Avatar
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    Not like we changed our BANK ACCOUNT...
    Salty kisses, Sandy toes, and a Pirate's heart...

  7. #5
    Super Dawg Member Phil Kaufman aka AffiliateHound's Avatar
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    I wonder if it ever dawned on them that if you went to the trouble of informing them of a change of address that if you had also changed your bank info that you just might, possibly, have notified them of that, also?
    Since June 10, 2012 a vegan aarf but still writing the Hound Dawg Sports Blog
    "If you don't have time to do it right, when will you have time to do it over?" -John Wooden;
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  9. #6
    Full Member Lindy Rig's Avatar
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    Not only that... but if someone hijacked your account and made a change of address... they get the checks!

  10. #7
    Beachy Bill's Avatar
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    Gotta remember - foreign owned - different culture - different mindset.
    Bill / Marketing Blog @ 12PM - Current project: Resurrecting my "baby" at South Baltimore..
    Cute Personal Checks and Business Checks
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  11. #8
    OPM and Moderator Chuck Hamrick's Avatar
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    I went through a pain in the ass address change with my PayPal debit card. They couldn't mail it to me because I have a PO Box as the main address on the backup checking account. I had to change the bank to my home address then remove the PO box address at PayPal after the three business days it too for the bank to update my records. Seemed ridiculous at the time but I got my new card two weeks later.

  12. #9
    ABW Ambassador
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    Quote Originally Posted by Convergence View Post
    What?

    Changed our mailing address last week. Was mailed our weekly payment instead of direct deposit, which we've had for a decade.

    Why? Why would changing your mailing address change ANYTHING else?
    Agree 100% this creates unnecessary hassle on both sides. I had gone through the same trouble a few years back when I changed my mailing address.

    Only Linkshare did this, all other networks had no problem keep my DD status with my new mailing address.

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