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November 29th, 2015, 09:50 AM #1ShareASale Outage?
Did ShareASale have some sort of outage on 11/28? I'm showing zero sales for that day and, in looking through my records, that hasn't happened this year. So strange to have a zero sales day the day after Black Friday and the first time this year.
It could have been something like inaccurate datafeeds due to a datafeed update delay????
I should point out that it is 9 AM EST on 11/29 and I've already had a ShareASale sale, so to me, 11/28 seems suspect...
Last edited by isellstuff; November 29th, 2015 at 09:56 AM.Merchants, any data you provide to Google Shopping should also be in your affiliate network datafeed. More data means more sales!
December 1st, 2015, 07:30 PM #2
I show a good amount of sales, spread throughout the day, for 11/28. I'm definitely not seeing any problems.
December 1st, 2015, 07:45 PM #3Merchants, any data you provide to Google Shopping should also be in your affiliate network datafeed. More data means more sales!
December 1st, 2015, 11:28 PM #4
How was your click traffic that day, compared to other days?
What is your typical number of orders per day? If you have 5-10 (or fewer) orders a day, I could understand a 0 day once in a while. If you normally have 10-20 (or more) a day, it certainly would be much more suspect.
Do you normally have sales from a wide variety of merchants, or largely from just a few? If just a few, it could be a merchant problem with one of your larger merchants.
If you toss a coin 10 times, sometimes (1 in 1024 times) it will come up tails all 10 times. It's not quite the same thing, but a similar concept.
There are just so many explanations for 0 sales and we have so little visibility into things, that it's often hard to track down:
1) It could be a problem with our web site.
2) It could be a problem with our traffic source.
3) It could be a problem with a data feed.
4) It could be a problem with the merchant site.
5) It could be a problem with the network.
6) It could be just statistical deviation.
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