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  1. #1
    Member
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    January 18th, 2005
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    125
    Who do affiliates turn to when a company won't respond to your emails?

    I've emailed through the CJ mail system, and I've emailed them directly from the email addresses given on their information screen. Each company I've emailed has been over a week waiting for a response, and one has been over a month!

    Where, or who, do I turn to now?

  2. #2
    ABW Ambassador qball0213's Avatar
    Join Date
    January 18th, 2005
    Posts
    2,158
    Well, something may be screwy with the mail system, I have received two emails I think since the last update, I'll have to look to make sure, I have sent a merchant an email as a test and have not heard back, plus, I've had some emails disapear, not sure which ones, just the total keeps dropping. I did the ask a question thing, and I saw CJ do a test email to me, but still haven't heard anything back from them.

  3. #3
    Member
    Join Date
    January 18th, 2005
    Posts
    95
    My question would be...
    How many times did you email them with the same question(s)?

    If I have a question or need help from an advertiser, and I send them an email, and I don't hear from them in a couple days, I email them again until I do.

    If you take that approach you will know if they are ignoring you and you can drop them.

    Also, one of the best ways to get a contact, is from emails you have received from them.

    Brian

    Compare prices and features of over 100 different web hosting plans.
    http://www.IceIsHot.com

  4. #4
    Member
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    January 18th, 2005
    Posts
    125
    Total emails, between 3 and 6 to each advertiser (3 total advertisers).

    Not considering dropping 2 of them, because they are some of my better converters. I have a few questions I needed answered, and thought they'd respond.

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