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  1. #1
    ABW Ambassador
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    Had two zero dollar sales yesterday. Anyone know why or how I can find out what is going on?

    Andy Williams

    Keyword DARTs - New search engine optimization software
    http://www.affiliate-masters.co.uk/k...timization.htm

  2. #2
    Newbie
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    January 18th, 2005
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    I've had a bunch of these in the last week from Collectiblestoday. I e-mailed their affiliate manager (smilo@bgeltd.com) this morning but no reply as yet.

    Nick

  3. #3
    2005 Linkshare Golden Link Award Winner  ecomcity's Avatar
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    St Clair Shores MI.
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    They have a nice site. Anyone using them at BeFree with any good results??

    WebMaster Mike

  4. #4
    Affiliate Manager
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    January 18th, 2005
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    68
    Hi Andy, Nick, Mike...

    I apologize for the delayed communication on my part... In case you are wondering.. i recently joined the affiliate partner service team at collectiblestoday.com and thought i'd help address this issue...

    To answer yours and i am sure many other affiliates question... The $0 sales are a result of a problem with the reporting of "sales amounts" to ConnectCommerce...

    This is a temporary problem and i want to assure you, no information is being lost and the transaction amounts are being reliably captured... The sales amounts will be uploaded into Performics' system starting this Wednesday...

    Please write to me at affiliates@collectiblestoday.com in case of any comments and/or concerns...

    Thanks!
    Mitul Gandhi

  5. #5
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    mgandhi
    thanks for the info.

    Andy Williams

    Keyword DARTs - New search engine optimization software
    http://www.affiliate-masters.co.uk/k...timization.htm

  6. #6
    2005 Linkshare Golden Link Award Winner  ecomcity's Avatar
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    Mitul Gandhi do you recomend I use BeFree where you approved my account today. I'd hate to put up links and have the program there go inactive. I still question BeFree tags working along side other network tags in many shopping cart programs. Often this is the cause of having to enter all order manually to credit affiliates.

    WebMaster Mike

  7. #7
    Affiliate Manager
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    January 18th, 2005
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    68
    Hi Mike,

    You needn't worry... You will not have any links go inactive on BeFree (or Performics)... We just launched our program on BeFree... [img]/infopop/emoticons/icon_smile.gif[/img]

    I'm interested though in knowing more about the tracking problems you mention with BeFree.. has anyone else come across this problem? Is there any place where i can find more comments on it?

    Thanks!
    Mitul

  8. #8
    ABW Ambassador
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    Still showing as ZERO dollars sales. Anyone else?

    Andy Williams

    Keyword DARTs - New search engine optimization software
    http://www.affiliate-masters.co.uk/k...timization.htm

  9. #9
    Newbie
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    January 18th, 2005
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    Collectibletoday's sales for the past few days have been fine and some of my $0 sales have reposted...but I still have 9 that are hanging in there at $0. Maybe soon?

    Nick

  10. #10
    Full Member
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    January 18th, 2005
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    Same here, the past few days were fine. But is still showing $0 for the week before.

  11. #11
    Affiliate Manager
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    January 18th, 2005
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    Hi,

    I just heard back from Performics that all the $0 sales have been updated in ConnectCommerce...

    You should see the correct amounts now... sorry for the inconvenience these many days...

    Let me know if you have questions or comments..

    Thanks!
    Mitul

  12. #12
    Full Member
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    January 18th, 2005
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    Thanks Mitul! And yes, those sales have been posted.

  13. #13
    ABW Ambassador
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    Yep, sales are are posted, thanks

    Sales are everywhere, sales are mine.

  14. #14
    ABW Ambassador
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    January 18th, 2005
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    I've been approved through beFREE for the CollectiblesToday program; however in response to an email I wrote regarding datafeeds CT recommended that they can supply the feed faster if I join through Performics as their beFREE feed isn't ready yet.

    SOOOOO...is Performics a two-tier program? And if so does anyone want to PM their referral link to me rather than me joining from Performics?

    <UL TYPE=SQUARE>
    <LI>CollectableCrazy.com<LI>CollectibleCrazy.com<LI> CollectibleCrazy.com Forum-BETA
    <LI>eTMAC.com
    <LI>ExchangeReview.com<LI> Seek360.com[/list]

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