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February 21st, 2004, 03:12 AM #1
- Join Date
- January 18th, 2005
I have not been able to use the support form because it keeps telling me to confirm my email address-which I have done-it won't let me send it. So if anyone from Cusimano is here could you tell me how to contact you please?
February 21st, 2004, 11:29 AM #2
On the support form, enter your email address in both email address boxes. And enter them exactly the same in both boxes. And don't enter any spaces before/after the email addresses. They have to be exactly the same.
Why have you enter your email address twice? In the past, some people mis-typed their email address and then when we sent a reply to that email address (which was mis-typed), our response would bounce and the user wouldn't get our reply and wonder why we hadn't replied when in fact we had. So, users must now type their email address exactly the same twice.
You can also send email to: support AT cusimano DOT com (replace AT and DOT with those symbols). The form is the preferred method.
per: David Cusimano
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