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October 19th, 2002, 09:53 AM #1
I received an email from a visitor saying they keep trying to order ink from ABC but it won't go through. I tried calling ABC but closed. I also tried sending them a msg through their onsite support but that didn't go through either. Is there anyway you cn contact them. Below is the info the visitor sent. It sounds like a shopping cart problem. I would do a test purchase but i have enough ink right now to print out the encylopedia A-Z about 10 times. [img]/infopop/emoticons/icon_biggrin.gif[/img] Thanks!
I am having trouble ordering items from web sight ABC.Can you
help? I included the message I get on my screen when I try to order.
The Following Script Error Has Occured:
The Following File Was Not Found:
In the following program subroutine:
Delete Item From Cart:
/usr/local/www/vhosts/abcinkjets.com/cgi-bin/inkjets.cgi program at line
Just out of curiousity Has anyone been getting sales from ABC the last couple of days?
October 22nd, 2002, 04:42 PM #2
I'm checking with my team member who works with ABC Inkjets. I believe they may have been doing some work on there site, which could have caused the error when this user tried to order. I just took a look and it seems the site and order process is functioning. I'll let you know as I have information.
October 23rd, 2002, 07:25 AM #3
Just to let you know sales have been coming in since I last posted above. They do seem to be on track again. Thanks! [img]/infopop/emoticons/icon_smile.gif[/img]
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