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  1. #1
    Full Member
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    January 18th, 2005
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    Why is the Payment Report at LinkShare still showing September data???

    I thought it changed to the next month about the 3rd or 4th of the following month.

    Jim in Texas [img]/infopop/emoticons/icon_smile.gif[/img]

    Patriot, Army Type, One Each...
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  2. #2
    ABW Ambassador
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    January 18th, 2005
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    Jim,

    It should come out no later than the 9th of the month. I believe merchants are required to authorize payment ammounts by the 8th. I do not know if the 9th falling on a Sat. will delay. Let us hope not.

    If a merchant can please let us know if I am incorrect, please do.

    IamJaloppy

  3. #3
    Outsourced Program Manager Chris -  AMWSO's Avatar
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    January 18th, 2005
    Location
    Bangkok
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    11,273
    Hi

    There has been a delay in releasing payment info to Merchants due to the hick up that happened over the last weekend or when ever it was, payment info was released on the 5th, found to be incorrect and retracted, LinkShare are working on this, naturally [img]/infopop/emoticons/icon_biggrin.gif[/img]

    I was rather hoping to see LinkShare post this info here rather than someone else have to say it for them.

    Cheers

    Chris

    Chris Sanderson
    Mondera.com Partner Management
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  4. #4
    Newbie
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    January 18th, 2005
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    23
    I just heard today from one of my merchants that the payment info for October is still not even available for them . . . so they still seen our October comm due to approve . . .

    Has anyone heard an update on when this will be fixed?

  5. #5
    ABW Ambassador LinkShare Moderator's Avatar
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    January 18th, 2005
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    1,316
    Hi All,

    Payment reports are typically posted to both merchants and affiliates on the 5th business day after the end of the month. October payments were posted prematurely earlier this week, and as such had to be regenerated. The payment information should be posted by the beginning of next week, and we will notify you at that time. We apologize for any inconvenience.

    Thanks,
    Sarah

  6. #6
    2005 Linkshare Golden Link Award Winner  ecomcity's Avatar
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    January 18th, 2005
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    St Clair Shores MI.
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    17,328
    Well as of 5PM the payment repots and all history files are still stuck on September figures. Not even Shawn at Overstock can get to the records to record last month's bonuses and get totals for payment. Looks like checks in November for October sales will be 2 weeks late.

    WebMaster Mike

  7. #7
    ABW Ambassador
    Join Date
    January 18th, 2005
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    Well this is a HUGE issue for affiliates who rely on timely payment...Perhaps some of us do not, but as a business I for one do. At this point we are at least a week out on top of normal invoicing times. Perhaps a communication would be the least that Linkshare could do considering the effects on payment and its delay?

  8. #8
    ABW Ambassador
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    January 18th, 2005
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    Utah
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    FYI, the October Payment Report has now been posted.

    Michael

  9. #9
    ABW Ambassador LinkShare Moderator's Avatar
    Join Date
    January 18th, 2005
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    1,316
    Hi All,

    LinkShare experienced a delay in posting October affiliate invoice and payment information to our merchants. The issue has been resolved; however, please note that October affiliate payments from your merchants may be up to a week late due to this delay. We apologize for any inconvenience.

    Sarah

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