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  1. #1
    Member
    Join Date
    January 18th, 2005
    Posts
    133
    Does anyone have a phone number or direct email address for Dell Home? I've been trying to contact them for over a month now but they don't seem to reply to emails and I can't find a phone number.

    Thanks for your help!

    Maggie
    maggie@dealhunting.com
    http://www.dealhunting.com

  2. #2
    ABW Ambassador
    Join Date
    January 18th, 2005
    Posts
    1,133
    You may want to try the linkshare specific Dell Home address (if you have not already):

    DellHome@linkshare.com

  3. #3
    2005 Linkshare Golden Link Award Winner  ecomcity's Avatar
    Join Date
    January 18th, 2005
    Location
    St Clair Shores MI.
    Posts
    17,328
    No one at Dell knows how to take their program off auto-pilot. It doesn't matter if it's Dell at LS or BF they are too busy playing Quake to respond to normal affiliate e-mails. They also trash the payment requests from the Dupers and B-a-HO's cause the monthly commissions are still paid quarterly.

    Webmaster Mike

    "Anyone can make a dollar, it is when you make sense that it starts to add up."...does your eBiz plan make sense?

  4. #4
    ABW Ambassador LinkShare Moderator's Avatar
    Join Date
    January 18th, 2005
    Posts
    1,316
    Hi Maggie,

    I just spoke with my team member who works with the merchant. They tell me that the quickest way to get a response to your Dell Home Systems commission and promotion questions is to contact them at DellHome@linkshare.com. My contact assures me that the inquiry will reach the correct person and that you will receive a response in a timely manner.

    Thanks,
    Sarah

  5. #5
    ABW Ambassador
    Join Date
    January 18th, 2005
    Posts
    1,133
    Well Mike -- I agree with the fact that payment is only received quarterly, or on a 90 day basis despite everything you may be told otherwise...It does not matter how much you earn either.

    Sarah - can you repond to this and put some pressure on Dell to get their payment structure in line with the 30-45 days rather than 80-90 average that they have currently had for all of 2002.

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