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  1. #1
    ABW Ambassador
    Join Date
    January 18th, 2005
    Location
    North Carolina
    Posts
    1,026
    This email is from AVON. This started when Linkshare stat went down on 15th. Linkshare said here previously that everything has been fixed. Nobody knows who else is having the same problem.

    <BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>
    Dear Valued Affiliate,

    We are experiencing a technical issue which has affected our ability to transfer sales activity data to Linkshare since 3/15.

    We anticipate this problem to be fixed by the end of the week and sincerely apologize for any inconvenience this may cause.

    Please be assured that all of your sales have been, and will continue to be, accurately tracked and accounted for this month.

    Thank you very much for your patience and understanding in this matter. If you should have any questions, please don't hesitate to email us at affiliates@avon.com

    Best Regards,

    from all of us at
    AVON.com
    <HR></BLOCKQUOTE>

  2. #2
    Newbie
    Join Date
    January 18th, 2005
    Posts
    3
    From Avon's email, this looks like a problem Avon is having, not LinkShare.

  3. #3
    ABW Ambassador
    Join Date
    January 18th, 2005
    Location
    North Carolina
    Posts
    1,026
    Might be just AVON issue.

    I reported "no sale" issue to another merchant. They replied that they are working on this issue with Linkshare. I have contacted just this merchant only because I see freuquent orders from this merchant which is not happening since past few days.

  4. #4
    Newbie
    Join Date
    January 18th, 2005
    Posts
    17
    Strange, I'm having the same issue with an inhouse program I'm working with. My sales haven't been updated since 3/14.

    Spoke with my contact and he told me that their server which transmits the sales data to the reporting system just flat out died over the weekend. Luckily, it captured all the sales...the problem is going in and retrieving them all.

    I'm having similar problems with other merchants. Kind of strange that it happens to numerous merchants at around the sametime.

  5. #5
    Member
    Join Date
    January 18th, 2005
    Posts
    128
    It's funny you mention the 15th something in general was definately wack on that day!

    03/14/2003 14,275 1,411 9.88% 125 $13,473.77 8.86%
    03/15/2003 12,415 1,307 10.53% 87 $8,692.61 6.66%
    03/16/2003 12,524 1,225 9.78% 133 $17,073.70 10.86%

    Mind you these were total sales accross the LinkShare network, not
    just Avon..

  6. #6
    ABW Ambassador
    Join Date
    January 18th, 2005
    Posts
    2,511
    3/15 was a Saturday which is historically our slowest day of the week, so I'm not sure that your stats are out of line.

  7. #7
    Full Member
    Join Date
    January 18th, 2005
    Posts
    339
    I have been having trouble with Overstock.com sales reconciling with Linkshare - for 2 months.

    Also, I received this Email:

    <BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Dear LinkShare Signature Affiliate:

    You may have experienced some issues over the past few days with
    MemberIDs that may not have appeared in your reports or may not have
    been matched to recent transactions. Please be assured that all
    issues have now been resolved. All MemberID information in the system
    has now been matched to the appropriate transaction, and reflected in
    your reports accordingly.

    We apologize for any inconvenience.

    Best,
    The LinkShare Team
    http://www.linkshare.com
    <HR></BLOCKQUOTE>

    Jim in Texas

    Patriot, Army Type, One Each...
    USA - This We'll Defend

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