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  1. #1
    ABW Ambassador flamingoworld's Avatar
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    January 18th, 2005
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    When checking out Palm Beach Jewelry today, after a short while, a floating live chat window appeared and offered me today's special offers. I also get it when I go to close out of Palm Beach it pops up too.
    Do we as affiliates get credit for sales made thru this live chat?

    Connie Berg
    http://www.flamingoworld.com


  2. #2
    Full Member styleforfree's Avatar
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    January 18th, 2005
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    Here's the screenshot of WhenU's PalmBeachJewelry pop up coming from my Ashford affiliate link clickthru:

    http://styleforfree.com/whenuscreen9.gif

    Here's my chat transcript after seeing the flyby that Connie's referring to above, and after clicking thru WhenU's pop up for PBJ from Ashford.com:

    Please wait for a site operator to respond.
    You are now chatting with 'Wendie'
    Wendie: Welcome to PalmBeachJewelry.com! I am a live representative who can answer questions about any of Palm Beach Jewelry's outstanding products!
    Liz: Where are the 15% savings that WhenU's Save pop up window from Ashford.com promised me?
    Wendie: we do not offer 15%
    Liz: But when I visited Ashford.com, WhenU had a pop up for 15% off at PalmBeach Jewelry and I don't see it anywhere
    Liz: Should I go back to Ashford
    Wendie: yes, we really don't offer that discount
    Wendie: sorry
    Liz: Well...I think you should tell WhenU to stop lying about such discounts and promotions which led me off of the original store I was at.

    With my best,

    Liz
    http://Styleforfree.com

  3. #3
    Outsourced Program Manager Chris -  AMWSO's Avatar
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    January 18th, 2005
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    Bangkok
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    11,273
    There's an interesting tactic for making the people within a company aware of WhenU, once talk starts within the company and it becomes and issue for the sales support team then it might have a knock on effect up the chain of management.

    Cheers

    Chris

    Chris Sanderson
    "Lets sell some rocks.....!!"

    Mondera.com Partner Management
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    Visit the Mondera Partner Support Zone : Click Here

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