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May 31st, 2003, 11:42 AM #1
When checking out Palm Beach Jewelry today, after a short while, a floating live chat window appeared and offered me today's special offers. I also get it when I go to close out of Palm Beach it pops up too.
Do we as affiliates get credit for sales made thru this live chat?
May 31st, 2003, 11:46 AM #2
Here's the screenshot of WhenU's PalmBeachJewelry pop up coming from my Ashford affiliate link clickthru:
Here's my chat transcript after seeing the flyby that Connie's referring to above, and after clicking thru WhenU's pop up for PBJ from Ashford.com:
Please wait for a site operator to respond.
You are now chatting with 'Wendie'
Wendie: Welcome to PalmBeachJewelry.com! I am a live representative who can answer questions about any of Palm Beach Jewelry's outstanding products!
Liz: Where are the 15% savings that WhenU's Save pop up window from Ashford.com promised me?
Wendie: we do not offer 15%
Liz: But when I visited Ashford.com, WhenU had a pop up for 15% off at PalmBeach Jewelry and I don't see it anywhere
Liz: Should I go back to Ashford
Wendie: yes, we really don't offer that discount
Liz: Well...I think you should tell WhenU to stop lying about such discounts and promotions which led me off of the original store I was at.
With my best,
May 31st, 2003, 08:23 PM #3
There's an interesting tactic for making the people within a company aware of WhenU, once talk starts within the company and it becomes and issue for the sales support team then it might have a knock on effect up the chain of management.
"Lets sell some rocks.....!!"
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